3CX Instance Maintenance & Updates
Budget: $25 – $50 USD
We have a self-hosted 3CX phone system that is already up and working. What I now need is an experienced 3CX administrator who can take over the day-to-day care of the platform so it stays secure, performant, and fully backed up.
The core of the engagement is ongoing maintenance:
• Regular updates carried out manually, only after I receive a short heads-up summarising what is about to change and any expected impact.
• Backup management that keeps encrypted snapshots on my designated off-site storage, with a quick-restore plan tested periodically.
• Continuous monitoring of system health, trunks, and call-quality metrics, with monthly reports that highlight trends and any recommended actions.
Ideally, we’re looking for someone based in North America and in a similar time zone who can assist if the system goes down.
Access will be provided through the 3CX management console and, if needed, SSH to the host. Please outline your previous 3CX experience, the monitoring tools you prefer, and your typical response times for critical alerts.
The core of the engagement is ongoing maintenance:
• Regular updates carried out manually, only after I receive a short heads-up summarising what is about to change and any expected impact.
• Backup management that keeps encrypted snapshots on my designated off-site storage, with a quick-restore plan tested periodically.
• Continuous monitoring of system health, trunks, and call-quality metrics, with monthly reports that highlight trends and any recommended actions.
Ideally, we’re looking for someone based in North America and in a similar time zone who can assist if the system goes down.
Access will be provided through the 3CX management console and, if needed, SSH to the host. Please outline your previous 3CX experience, the monitoring tools you prefer, and your typical response times for critical alerts.