Cyprus-Based Technical Support Assistant Wanted
Budget: $10,000 – $20,000 USD
Junior Technical Support Assistant
Limassol, Cyprus
Responsibilities:
Monitor and reply to incoming technical support tickets, chats, and frequently asked questions
Manage and distribute incoming queries from clients and users
Provide customer support by phone
Assist with internal departmental workload as needed
Requirements:
Bachelor's or Master's degree in Mathematics, Finance, Computer Science, IT, or a related field
Strong mathematical understanding
High level of computer literacy and excellent knowledge of software for working on the Internet
Excellent written and verbal command of the English language
Ability to work effectively as part of a team
Strong moral and ethical character
Ability to provide clear explanations with sound reasoning
Ability to learn fast - the chosen candidate will participate in intensive training and will have to support continuous knowledge updates
Great attention to detail
Additional requirements (considered as an advantage):
Knowledge of trading platforms and experience in financial market trading
Prior experience in technical customer support
Preference for candidates with a Computer Science degree
Knowledge of the Russian language
Attractive payment conditions and benefits package will be offered to successful candidates. Send us your CV!
Limassol, Cyprus
Responsibilities:
Monitor and reply to incoming technical support tickets, chats, and frequently asked questions
Manage and distribute incoming queries from clients and users
Provide customer support by phone
Assist with internal departmental workload as needed
Requirements:
Bachelor's or Master's degree in Mathematics, Finance, Computer Science, IT, or a related field
Strong mathematical understanding
High level of computer literacy and excellent knowledge of software for working on the Internet
Excellent written and verbal command of the English language
Ability to work effectively as part of a team
Strong moral and ethical character
Ability to provide clear explanations with sound reasoning
Ability to learn fast - the chosen candidate will participate in intensive training and will have to support continuous knowledge updates
Great attention to detail
Additional requirements (considered as an advantage):
Knowledge of trading platforms and experience in financial market trading
Prior experience in technical customer support
Preference for candidates with a Computer Science degree
Knowledge of the Russian language
Attractive payment conditions and benefits package will be offered to successful candidates. Send us your CV!