a research about kano QFD , serqual and data Ming

I have written a research about how kano module add value to other customer satisfaction technique like qfd and servqual and how it could help them to overcome some of their limitation . the reason why talk about qfd and servqual integration with kano is because i want to justify why i propose integrating kano model with data mining which could improve data mining ability to select features which is realy effect customer satisfaction to protect manager from investing in unimportant features . i want some one to read my research and remove any thing which not adding value to the reader . keep the kano section and data Ming section and their integration together as it is . try to keep the only information it add value to my research. . there is research paper as example attached to show how th integration with kano is beneficial to enchase customer satisfaction for other methods like qfd and sevqual