Student System Specialist (Banner) (US Work Support)

Job Description – Student System Specialist (Banner) (US Work Support)

Budget: ₹30,000 per month
Experience: 6+ Years
Location: Remote possible
Duration: Contract

About the Role:
We are looking for a Student System Specialist (Banner) to provide work support for a highly customized implementation of the Banner Student System. The consultant will help identify, isolate, and resolve issues, some of which require coordination with external partners. The resource will serve as an SME, guiding junior IT staff and advising leadership. The work involves issue/ticket resolution and project-based tasks.

Key Responsibilities:

Troubleshoot and resolve issues within the Banner Student System and related integrations.

Coordinate with external partners to address system-level challenges.

Provide subject matter expertise and mentor junior team members.

Support leadership with technical and strategic guidance.

Handle both operational tickets and project-based initiatives.

Requirements:

6+ years of programming/analysis experience.

Strong experience with Ellucian Banner products and understanding of their implementation in higher education.

Experience supporting computing users in a networked environment (preferably in higher ed).

Proficiency in Windows and Linux/Unix.

Application development experience with SQL, PL/SQL, C, Perl, HTML, Java, or similar technologies.

Knowledge of security practices for safeguarding institutional data.

Excellent verbal, written, and problem-solving skills.