Bilingual E-commerce Customer Support Phone Agent
Budget: €30 – €250 EUR
I'm seeking a Spanish-speaking customer support professional to handle both inbound and outbound calls in the e-commerce sector, specifically dealing with car spare parts.
Key Responsibilities:
- Managing both inbound and outbound customer calls
- Processing orders related to car spare parts
- Addressing customer inquiries and complaints
- Providing necessary support to customers
Ideal Skills and Experience:
- Proficient in Spanish and English
- Prior experience in e-commerce customer support
- Knowledge or interest in car spare parts is a plus
- Excellent communication skills
- Ability to handle complaints with patience and professionalism
Key Responsibilities:
- Managing both inbound and outbound customer calls
- Processing orders related to car spare parts
- Addressing customer inquiries and complaints
- Providing necessary support to customers
Ideal Skills and Experience:
- Proficient in Spanish and English
- Prior experience in e-commerce customer support
- Knowledge or interest in car spare parts is a plus
- Excellent communication skills
- Ability to handle complaints with patience and professionalism