Develop a simple customer attendance service control system, including guidance, triage, and monitoring.
Budget: $25 – $50 USD
We need a Senior/Specialist professional with experience that we can verify through previous employers and/or any IT certifications that demonstrate years of experience.
Objective: Develop a simple customer service control system, including guidance, triage, and monitoring of these protocols among employees and departments within this company, with reports generated. Keep in mind that this company will have two branches, and the system will need to work in these branches, with one directly connected and the other offline most of the time.
We envisioned developing this system in four phases.
1) Discussion Together and Define the Technologies to be Used
React vs Vue vs Angular vs Svelte
Headless CMS (Strapi/Directus) + Frontend Framework (React/Vue/Angular) vs Backend Customizado (Node.js/Python/Go) + Frontend Framework (React/Vue/Angular),
Supabase vs Firebase vs NocoDB
Bolt vs Databutton vs ConvexChef vs Cline vs Replit vs Lovable vs V0
2) Business-Based Solution Definition
2) Creation of the MVP - Only the Database, Basic Screens, and Basic Reports
3) Expand the MVP by including more screens and reports, integrations - API with other systems, mobile app, integration with WhatsApp + voice, and Artificial Intelligence to facilitate the use of the app.
Important Notes: We approve and view the use of AI to accelerate and facilitate development as very important, but we know that with today's technologies, ONLY a senior and experienced professional can guarantee and prevent AI from becoming lost and having security breaches, etc. Therefore, at this time, we are not accepting junior/mid-level professionals and/or those with less than 5 years of experience. I also ask that if you don't fit the bill, don't message us now and wait for the next openings, which we plan to publish in the coming weeks.
Objective: Develop a simple customer service control system, including guidance, triage, and monitoring of these protocols among employees and departments within this company, with reports generated. Keep in mind that this company will have two branches, and the system will need to work in these branches, with one directly connected and the other offline most of the time.
We envisioned developing this system in four phases.
1) Discussion Together and Define the Technologies to be Used
React vs Vue vs Angular vs Svelte
Headless CMS (Strapi/Directus) + Frontend Framework (React/Vue/Angular) vs Backend Customizado (Node.js/Python/Go) + Frontend Framework (React/Vue/Angular),
Supabase vs Firebase vs NocoDB
Bolt vs Databutton vs ConvexChef vs Cline vs Replit vs Lovable vs V0
2) Business-Based Solution Definition
2) Creation of the MVP - Only the Database, Basic Screens, and Basic Reports
3) Expand the MVP by including more screens and reports, integrations - API with other systems, mobile app, integration with WhatsApp + voice, and Artificial Intelligence to facilitate the use of the app.
Important Notes: We approve and view the use of AI to accelerate and facilitate development as very important, but we know that with today's technologies, ONLY a senior and experienced professional can guarantee and prevent AI from becoming lost and having security breaches, etc. Therefore, at this time, we are not accepting junior/mid-level professionals and/or those with less than 5 years of experience. I also ask that if you don't fit the bill, don't message us now and wait for the next openings, which we plan to publish in the coming weeks.