Comprehensive Workflow App for Meshler
Budget: ₹12,500 – ₹37,500 INR
Meshler Workflow Management Application - Detailed Specification
Project Overview
Develop a comprehensive web-based workflow management application for Meshler, a mosquito mesh manufacturing and installation company based in Hyderabad. The application will streamline operations from sales to installation, including manufacturing, feedback collection, and repair services.
Business Context
Company: Meshler (meshler.in)
Products: Pleated mesh doors (35mm, 25mm), honeycomb partitions, zip screens, motorized screens, invisible screens
Services: Manufacturing, installation, repair, maintenance
Warranty: 5 years on mechanism and frames
Application Architecture
1. User Management & Role-Based Access Control
User Roles:
Admin
Full access to all modules and data
Dashboard with comprehensive analytics
User management capabilities
System configuration access
Sales Team
Customer data entry and management
Quotation generation
Order tracking
View installation status
Manufacturing Team
Access to production orders
Material requirement planning
Production status updates
Quality control checkpoints
Installation Team
Installation schedule access
Job completion updates
Photo uploads and documentation
Customer feedback collection
Repair Team
Repair request management
Cost estimation entry
Service completion updates
Parts inventory tracking
Authentication Features:
Secure login with email/username and password
Role-based dashboard redirection
Session management and timeout
Password reset functionality
2. Sales Management Module
Customer Management:
Customer Information:
Name, phone, email, address
Property type (residential/commercial)
Lead source tracking
Customer history and preferences
Quotation & Order Management:
Product Selection:
Pleated mesh types (35mm Grand, 25mm Elite, 25mm Ideal)
Honeycomb partitions
Zip screens (manual/motorized)
Frame color options (Honey Gold, Dark Brown, White, Teak Wood)
Measurement & Costing:
Door/window dimensions (length × width)
Area calculation (automatic)
Per sq ft pricing based on product type
Installation charges
Additional accessories cost
GST calculation
Final quotation generation
Order Processing:
Order confirmation and advance payment tracking
Manufacturing order creation
Installation scheduling
Order status tracking
3. Manufacturing Module
Production Planning:
Work Orders:
Customer details and specifications
Product type and dimensions
Frame color and mesh specifications
Quantity and priority
Expected completion date
Material Management:
Raw material requirements
Inventory tracking
Material allocation per order
Supplier management
Production Tracking:
Work order status updates
Quality checkpoints
Completion notifications
Ready for dispatch marking
4. Installation Module
Job Management:
Installation Scheduling:
Calendar view of installations
Team assignment
Customer contact details
Installation address and directions
Job Execution:
Pre-installation checklist
Photo documentation (before/during/after)
Installation completion confirmation
Customer signature capture
Warranty card generation
Installation Tracking:
Real-time status updates
GPS location tracking
Time logging (start/end times)
Material usage tracking
5. Repair & Service Module
Service Request Management:
Service Calls:
Customer complaint registration
Problem description and photos
Urgency level assignment
Technician assignment
Cost Estimation:
Repair assessment
Parts requirement
Labor cost calculation
Customer approval workflow
Service Execution:
Repair completion updates
Parts used tracking
Customer satisfaction rating
Warranty extension if applicable
6. Feedback & Quality Management
Customer Feedback:
Feedback Collection:
Installation quality rating (1-5 stars)
Service quality assessment
Product satisfaction survey
Photo/video testimonials
Google/social media review prompts
Feedback Management:
Feedback categorization
Issue escalation system
Response tracking
Improvement action items
7. Admin Dashboard & Analytics
Executive Dashboard:
Daily Metrics:
New orders received
Installations completed
Revenue generated
Pending installations
Service requests
Monthly Reports:
Sales performance
Installation trends
Customer satisfaction scores
Product-wise performance
Team productivity metrics
Financial Tracking:
Revenue by product type
Pending payments
Expense tracking
Profit margin analysis
8. Communication System
Notifications:
SMS/WhatsApp Integration:
Order confirmation to customers
Installation scheduling notifications
Completion confirmations
Service reminders
Internal Notifications:
New order alerts to manufacturing
Ready for installation notifications
Urgent repair requests
Quality issues escalation
9. Data Management Features
Comprehensive Data Tracking:
Product Specifications:
Mesh type and dimensions
Frame specifications
Hardware details
Installation requirements
Cost Breakdown:
Material costs
Labor charges
Transportation costs
Overhead allocation
Profit margins
Customer Analytics:
Purchase history
Preferred products
Service frequency
Lifetime value
10. Technical Specifications
Frontend Requirements:
Technology Stack: React.js with TypeScript
UI Framework: Material-UI or Tailwind CSS
Mobile Responsive: Bootstrap or CSS Grid
State Management: Redux or Context API
Backend Requirements:
Server: Node.js with Express.js
Database: PostgreSQL or MongoDB
Authentication: JWT tokens
File Storage: AWS S3 or local storage
API Design: RESTful APIs
Additional Features:
Photo Upload: Image compression and storage
PDF Generation: Quotations and invoices
Excel Export: Data export functionality
Backup System: Daily automated backups
Security: Data encryption and secure access
11. Mobile Application (Optional Phase 2)
Field team mobile app for installation and repair teams
Offline capability for remote locations
Photo and signature capture
GPS tracking and navigation
12. Integration Requirements
WhatsApp Business API: Customer communication
Payment Gateway: Online payment collection
Google Maps: Location services
SMS Gateway: Automated notifications
Implementation Timeline
Phase 1: Core modules (Sales, Manufacturing, Installation) - 8 weeks
Phase 2: Repair module and advanced analytics - 4 weeks
Phase 3: Mobile app and integrations - 6 weeks
Phase 4: Testing and deployment - 2 weeks
Success Metrics
Reduced order processing time by 50%
Improved customer satisfaction scores
Better inventory management
Enhanced team productivity
Streamlined repair service operations
Security & Compliance
Data encryption at rest and in transit
Regular security audits
GDPR compliance for customer data
Role-based access controls
Audit trail for all operations
Project Overview
Develop a comprehensive web-based workflow management application for Meshler, a mosquito mesh manufacturing and installation company based in Hyderabad. The application will streamline operations from sales to installation, including manufacturing, feedback collection, and repair services.
Business Context
Company: Meshler (meshler.in)
Products: Pleated mesh doors (35mm, 25mm), honeycomb partitions, zip screens, motorized screens, invisible screens
Services: Manufacturing, installation, repair, maintenance
Warranty: 5 years on mechanism and frames
Application Architecture
1. User Management & Role-Based Access Control
User Roles:
Admin
Full access to all modules and data
Dashboard with comprehensive analytics
User management capabilities
System configuration access
Sales Team
Customer data entry and management
Quotation generation
Order tracking
View installation status
Manufacturing Team
Access to production orders
Material requirement planning
Production status updates
Quality control checkpoints
Installation Team
Installation schedule access
Job completion updates
Photo uploads and documentation
Customer feedback collection
Repair Team
Repair request management
Cost estimation entry
Service completion updates
Parts inventory tracking
Authentication Features:
Secure login with email/username and password
Role-based dashboard redirection
Session management and timeout
Password reset functionality
2. Sales Management Module
Customer Management:
Customer Information:
Name, phone, email, address
Property type (residential/commercial)
Lead source tracking
Customer history and preferences
Quotation & Order Management:
Product Selection:
Pleated mesh types (35mm Grand, 25mm Elite, 25mm Ideal)
Honeycomb partitions
Zip screens (manual/motorized)
Frame color options (Honey Gold, Dark Brown, White, Teak Wood)
Measurement & Costing:
Door/window dimensions (length × width)
Area calculation (automatic)
Per sq ft pricing based on product type
Installation charges
Additional accessories cost
GST calculation
Final quotation generation
Order Processing:
Order confirmation and advance payment tracking
Manufacturing order creation
Installation scheduling
Order status tracking
3. Manufacturing Module
Production Planning:
Work Orders:
Customer details and specifications
Product type and dimensions
Frame color and mesh specifications
Quantity and priority
Expected completion date
Material Management:
Raw material requirements
Inventory tracking
Material allocation per order
Supplier management
Production Tracking:
Work order status updates
Quality checkpoints
Completion notifications
Ready for dispatch marking
4. Installation Module
Job Management:
Installation Scheduling:
Calendar view of installations
Team assignment
Customer contact details
Installation address and directions
Job Execution:
Pre-installation checklist
Photo documentation (before/during/after)
Installation completion confirmation
Customer signature capture
Warranty card generation
Installation Tracking:
Real-time status updates
GPS location tracking
Time logging (start/end times)
Material usage tracking
5. Repair & Service Module
Service Request Management:
Service Calls:
Customer complaint registration
Problem description and photos
Urgency level assignment
Technician assignment
Cost Estimation:
Repair assessment
Parts requirement
Labor cost calculation
Customer approval workflow
Service Execution:
Repair completion updates
Parts used tracking
Customer satisfaction rating
Warranty extension if applicable
6. Feedback & Quality Management
Customer Feedback:
Feedback Collection:
Installation quality rating (1-5 stars)
Service quality assessment
Product satisfaction survey
Photo/video testimonials
Google/social media review prompts
Feedback Management:
Feedback categorization
Issue escalation system
Response tracking
Improvement action items
7. Admin Dashboard & Analytics
Executive Dashboard:
Daily Metrics:
New orders received
Installations completed
Revenue generated
Pending installations
Service requests
Monthly Reports:
Sales performance
Installation trends
Customer satisfaction scores
Product-wise performance
Team productivity metrics
Financial Tracking:
Revenue by product type
Pending payments
Expense tracking
Profit margin analysis
8. Communication System
Notifications:
SMS/WhatsApp Integration:
Order confirmation to customers
Installation scheduling notifications
Completion confirmations
Service reminders
Internal Notifications:
New order alerts to manufacturing
Ready for installation notifications
Urgent repair requests
Quality issues escalation
9. Data Management Features
Comprehensive Data Tracking:
Product Specifications:
Mesh type and dimensions
Frame specifications
Hardware details
Installation requirements
Cost Breakdown:
Material costs
Labor charges
Transportation costs
Overhead allocation
Profit margins
Customer Analytics:
Purchase history
Preferred products
Service frequency
Lifetime value
10. Technical Specifications
Frontend Requirements:
Technology Stack: React.js with TypeScript
UI Framework: Material-UI or Tailwind CSS
Mobile Responsive: Bootstrap or CSS Grid
State Management: Redux or Context API
Backend Requirements:
Server: Node.js with Express.js
Database: PostgreSQL or MongoDB
Authentication: JWT tokens
File Storage: AWS S3 or local storage
API Design: RESTful APIs
Additional Features:
Photo Upload: Image compression and storage
PDF Generation: Quotations and invoices
Excel Export: Data export functionality
Backup System: Daily automated backups
Security: Data encryption and secure access
11. Mobile Application (Optional Phase 2)
Field team mobile app for installation and repair teams
Offline capability for remote locations
Photo and signature capture
GPS tracking and navigation
12. Integration Requirements
WhatsApp Business API: Customer communication
Payment Gateway: Online payment collection
Google Maps: Location services
SMS Gateway: Automated notifications
Implementation Timeline
Phase 1: Core modules (Sales, Manufacturing, Installation) - 8 weeks
Phase 2: Repair module and advanced analytics - 4 weeks
Phase 3: Mobile app and integrations - 6 weeks
Phase 4: Testing and deployment - 2 weeks
Success Metrics
Reduced order processing time by 50%
Improved customer satisfaction scores
Better inventory management
Enhanced team productivity
Streamlined repair service operations
Security & Compliance
Data encryption at rest and in transit
Regular security audits
GDPR compliance for customer data
Role-based access controls
Audit trail for all operations