Website Chatbot Customization

Job ID: 38721972

Budget: $2 – $8 USD

I'm seeking a professional who can customize a Microsoft Bot Framework chatbot to meet our specific needs, and assist us in hosting it on our server.

Key requirements:
- The chatbot needs to be integrated with our website through an API, allowing us to display it on our site.
- It should be capable of answering customer queries using our data.
- The chatbot will only need to support web interactions, not mobile or social media platforms.
- Interaction with the bot will be solely through text input.

Ideal candidates should have:
- Extensive experience with the Microsoft Bot Framework.
- Strong skills in API integration and server hosting.
- Able to customize chatbots according to specific requirements.
- Excellent understanding of customer service interactions and chatbot functionalities.

-- if chat bot is not able to reply then it will assign to support executive based on category selection
-- at the end of chat should ask for feedback

First Phase is Web interface for customer and backend , Second phase will be mobile app for both.