Ready Web-Based 311 CRM Development
Budget: ₹12,500 – ₹37,500 INR
I am looking for a readymade 311 Citizen Request Management (CRM) system with essential features including:
- Contact Management: Efficient handling of citizen contacts.
- Ticketing System: A robust system for tracking and managing service requests and issues.
- Reporting and Analytics: Comprehensive analytics to assess performance, trends and service efficiency.
The application should cater to three user roles:
- Admin: Overseeing the system, managing settings and user permissions.
- Agent: Handling service requests, communicating with customers and managing tickets.
- Customer: Interacting with the system to lodge requests, track issues and receive updates.
I am looking for a readymade solution.
- Contact Management: Efficient handling of citizen contacts.
- Ticketing System: A robust system for tracking and managing service requests and issues.
- Reporting and Analytics: Comprehensive analytics to assess performance, trends and service efficiency.
The application should cater to three user roles:
- Admin: Overseeing the system, managing settings and user permissions.
- Agent: Handling service requests, communicating with customers and managing tickets.
- Customer: Interacting with the system to lodge requests, track issues and receive updates.
I am looking for a readymade solution.