Comprehensive Voice & Text Customer Support Tool with AI

Job ID: 38945356

Budget: ₹37,500 – ₹75,000 INR

We are a team of 6 people working on building our product Nexus. It is an AI application where AI agents will do automatic customer support over phone calls, WhatsApp etc. Enterprises can connect their CRMs, WhatsApp, and tools and it will automatically take care of customer support - updating the tickets.

The goal is to use AI to behave as call centers. AI picks up Phone calls or replies to WhatsApp messages and after closing the call or WhatsApp conversation updates the ticket on CRM.

We are hiring a NestJs developer to build the web part. We already have junior developers, python, and go developers to take care of AI and core backend. We just need a NestJS developer to stitch it all together into a nice , clean dashboard with UI and custom integrations and enterprise access.

We want to build the workflow as a no-code tool ex https://www.voiceflow.com/, an open-source tool.

Our Product Design Here: https://www.figma.com/design/flrsXxwWeFro0niuPzNgbh/Nexus?node-id=601-10&t=62mpKw0Yq8tOQYdy-1
Related categories: SQL Software Architecture Node.js MongoDB Nest.js