Social Media Strategist for Scaling Realtors
Budget: $8 – $15 CAD
Company Overview: At Sell More Homes, we are on a mission to enable North American realtors to achieve massive scale through organic and paid social media strategies. As we strive to be the world's #1 company for scaling realtors businesses, we seek passionate individuals who resonate with our values and commitment to excellence.
Position Overview: As a Client Success Manager (CSM) at Sell More Homes, you will play a pivotal role in fostering strong relationships with our clients and guiding them to full adoption and absorption of our products. We are searching for a dynamic individual with a proven track record in client success experience, who thrives on developing strategic relationships and is deeply aligned with our core values.
Apply here --> https://sell-morehomes.com/work-with-us-client-success-manager
Key Responsibilities:
Cultivate and nurture long-term relationships with solo agents or small teams.
Ensure clients understand and experience the ROI/value SMH delivers.
Proactively engage in strategic account planning and customer success issue resolution.
Collaborate with cross-functional teams, including Sales, Marketing, Support, Billing, and Operations, to ensure an exceptional client experience.
Regularly meet with clients, virtually.
Identify expansion opportunities and work closely with the sales team to capitalize on them.
Maintain a keen understanding of the SMH product offerings and updates.
Uphold the values of Sell More Homes in all interactions and decision-making processes.
Qualifications:
3+ years of experience in customer success management or equivalent role.
Proven proficiency in customer retention and growth in a B2B environment.
Exceptional communication and presentation skills.
Strong leadership, teamwork, & cross-group collaboration abilities.
Bachelor’s Degree (or equivalent work experience).
Experience with Media Buying and Funnels
Mandatory Platforms, Software and Skills Experience (Mandatory):
Facebook Ads (Targeting, KPI’s, Data-based Decision Making, Overall Strategy)
Funnel Building Software
Sales (Ideally High-Ticket, $5k+)
Copywriting/Persuasive Copywriting (Emails and Ads)
Direct-Response Messaging
Social Media Posts and profile optamization
Nice to Have Platforms, Software and Skills Experience:
Slack
Go High Level
Asana
Hyros
CRM’s (Hubspot, Salesforce, Close.io, Pipedrive, etc.)
Linkedin Sales Navigator
Our Vision: We are the #1 company in the world for scaling realtor's businesses.
Our Mission: Enabling the world’s businesses to achieve massive scale through simple systems.
Our Values:
Client Obsession: Our goal is to never have to “acquire” another client again, our clients do that for us. Everything we do is to make it easier for our clients to see success in less time and with less effort/sacrifice. “A referral from every client, every client from a referral.” -Autumn Associates
Simplification And Systemization: We work to identify the root cause of issues and then create the simplest system to solve it once and for all. In a quest to get and be “more,” it’s very easy to add ”more,” but we prefer having and doing less to achieve “more”. “The more constraints one imposes, the more one frees one’s self.” -Igor Stravinsky
Extreme Ownership: To blame someone else is to admit you are powerless. We do what is asked and then some. If someone else messes up it was our fault for counting on them in the first place. Complaining and excuses will not be tolerated. “Responsibility equals accountability equals ownership. And a sense of ownership is the most powerful weapon a team or organization can have.” -Pat Summitt
Radical Transparency: Transparency builds trust, trust builds teams, and teams build companies. Transparency sometimes means revealing your flaws, which only creates more trust, which only builds better companies. “If you are handling things well, radical transparency will make that clear, and if you are handling things badly, radical transparency will make that clear as well, so it helps to maintain high standards.” -Ray Dalio
Speed, Experimentation, And Execution Without Compromising Accuracy: We move fast, creating a minimum viable product and iterating 4-5 times before most have tried once. Although the minimum viable product may not be perfect at first, through the iterations we quickly make it so. “Action leads to insight more often than insight leads to action.” -Unknown
Position Overview: As a Client Success Manager (CSM) at Sell More Homes, you will play a pivotal role in fostering strong relationships with our clients and guiding them to full adoption and absorption of our products. We are searching for a dynamic individual with a proven track record in client success experience, who thrives on developing strategic relationships and is deeply aligned with our core values.
Apply here --> https://sell-morehomes.com/work-with-us-client-success-manager
Key Responsibilities:
Cultivate and nurture long-term relationships with solo agents or small teams.
Ensure clients understand and experience the ROI/value SMH delivers.
Proactively engage in strategic account planning and customer success issue resolution.
Collaborate with cross-functional teams, including Sales, Marketing, Support, Billing, and Operations, to ensure an exceptional client experience.
Regularly meet with clients, virtually.
Identify expansion opportunities and work closely with the sales team to capitalize on them.
Maintain a keen understanding of the SMH product offerings and updates.
Uphold the values of Sell More Homes in all interactions and decision-making processes.
Qualifications:
3+ years of experience in customer success management or equivalent role.
Proven proficiency in customer retention and growth in a B2B environment.
Exceptional communication and presentation skills.
Strong leadership, teamwork, & cross-group collaboration abilities.
Bachelor’s Degree (or equivalent work experience).
Experience with Media Buying and Funnels
Mandatory Platforms, Software and Skills Experience (Mandatory):
Facebook Ads (Targeting, KPI’s, Data-based Decision Making, Overall Strategy)
Funnel Building Software
Sales (Ideally High-Ticket, $5k+)
Copywriting/Persuasive Copywriting (Emails and Ads)
Direct-Response Messaging
Social Media Posts and profile optamization
Nice to Have Platforms, Software and Skills Experience:
Slack
Go High Level
Asana
Hyros
CRM’s (Hubspot, Salesforce, Close.io, Pipedrive, etc.)
Linkedin Sales Navigator
Our Vision: We are the #1 company in the world for scaling realtor's businesses.
Our Mission: Enabling the world’s businesses to achieve massive scale through simple systems.
Our Values:
Client Obsession: Our goal is to never have to “acquire” another client again, our clients do that for us. Everything we do is to make it easier for our clients to see success in less time and with less effort/sacrifice. “A referral from every client, every client from a referral.” -Autumn Associates
Simplification And Systemization: We work to identify the root cause of issues and then create the simplest system to solve it once and for all. In a quest to get and be “more,” it’s very easy to add ”more,” but we prefer having and doing less to achieve “more”. “The more constraints one imposes, the more one frees one’s self.” -Igor Stravinsky
Extreme Ownership: To blame someone else is to admit you are powerless. We do what is asked and then some. If someone else messes up it was our fault for counting on them in the first place. Complaining and excuses will not be tolerated. “Responsibility equals accountability equals ownership. And a sense of ownership is the most powerful weapon a team or organization can have.” -Pat Summitt
Radical Transparency: Transparency builds trust, trust builds teams, and teams build companies. Transparency sometimes means revealing your flaws, which only creates more trust, which only builds better companies. “If you are handling things well, radical transparency will make that clear, and if you are handling things badly, radical transparency will make that clear as well, so it helps to maintain high standards.” -Ray Dalio
Speed, Experimentation, And Execution Without Compromising Accuracy: We move fast, creating a minimum viable product and iterating 4-5 times before most have tried once. Although the minimum viable product may not be perfect at first, through the iterations we quickly make it so. “Action leads to insight more often than insight leads to action.” -Unknown
Related categories:
Real Estate
Social Media Marketing
Customer Service
Email Handling
Customer Retention