Social Media Community Management, multiple accounts, copywriting, posting, responding, etc.
Budget: $2 – $8 USD
Responsibilities ?
Drive planning and execution of BFG iTech SMM and Community Management efforts across new and existing users to drive customer acquisition, engagement, and awareness
Serve as a point of contact for the company’s social media platforms such as Google My Business, Facebook, LinkedIn, YouTube, Instagram, TikTok, etc.
Interact with community members and customers in a professional, personable, and timely manner to grow and keep the community alive
Work with the marketing, creative, and customer experience team to create high-quality, engaging, relevant, and timely content
Manage the social media editorial calendar and ensure the content is published by the stipulated deadlines
Foster and strengthen new relationships with key influencers within the community
Deploy social listening tools to monitor positive/negative comments and topic trends, and strive to boost engagement and resolve any potential conflicts that may affect brand reputation
Generate comprehensive reports on overall community sentiment and notable trends and provide meaningful feedback
Keep up to date to the latest social media trends and emerging social media platforms in the industry
Develop SMM and community management strategy for new products and grow profiles on social media, including Google My Business, Facebook, LinkedIn, YouTube, Instagram, TikTok, etc.
Daily manage social media content and track performance Work together with copywriters, designers, and product teams to ensure the high-quality content creation
Prepare seasonal, weekly, and monthly reports, and monitor progress Build and maintain the process to resolve Customer inquiries through social media
Build and execute social media marketing strategy and monthly content plan
Generate text and visual content for the social media platforms
Design and bring to life the SMM strategy across various social media platforms Google My Business, Facebook, LinkedIn, YouTube, Instagram, TikTok, etc.
Drive planning and execution of BFG iTech SMM and Community Management efforts across new and existing users to drive customer acquisition, engagement, and awareness
Serve as a point of contact for the company’s social media platforms such as Google My Business, Facebook, LinkedIn, YouTube, Instagram, TikTok, etc.
Interact with community members and customers in a professional, personable, and timely manner to grow and keep the community alive
Work with the marketing, creative, and customer experience team to create high-quality, engaging, relevant, and timely content
Manage the social media editorial calendar and ensure the content is published by the stipulated deadlines
Foster and strengthen new relationships with key influencers within the community
Deploy social listening tools to monitor positive/negative comments and topic trends, and strive to boost engagement and resolve any potential conflicts that may affect brand reputation
Generate comprehensive reports on overall community sentiment and notable trends and provide meaningful feedback
Keep up to date to the latest social media trends and emerging social media platforms in the industry
Develop SMM and community management strategy for new products and grow profiles on social media, including Google My Business, Facebook, LinkedIn, YouTube, Instagram, TikTok, etc.
Daily manage social media content and track performance Work together with copywriters, designers, and product teams to ensure the high-quality content creation
Prepare seasonal, weekly, and monthly reports, and monitor progress Build and maintain the process to resolve Customer inquiries through social media
Build and execute social media marketing strategy and monthly content plan
Generate text and visual content for the social media platforms
Design and bring to life the SMM strategy across various social media platforms Google My Business, Facebook, LinkedIn, YouTube, Instagram, TikTok, etc.