Remote Social Media & Customer Service Manager Needed

Now Hiring: Social Media & Customer Service Manager (Remote – Full-Time)
Join the Space Cowboys team and help us grow our online presence while keeping our guests happy and informed.
Learn more about us on Instagram @spacecowboystx or visit bookspacecowboys.com

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About the Role:
We’re looking for a creative and reliable person to handle both our social media and customer support. You’ll be the voice of Space Cowboys online—writing posts, answering messages, and helping guests before and after their stay.

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Responsibilities Include:
Social Media
• Plan and post content on Instagram, Facebook, and TikTok
• Write fun, space-themed captions that match our vibe
• Create simple graphics or short videos using tools like Canva
• Monitor engagement and suggest content ideas
• Occasionally help with promos or influencer partnerships

Customer Service
• Reply to messages and emails from guests (Airbnb, chat, and direct inquiries)
• Assist with booking questions, directions, and check-in support
• Keep responses friendly, helpful, and on-brand
• Coordinate with on-site team if issues come up

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What We’re Looking For:
• Strong English writing and communication skills
• Experience with social media and/or customer service
• Familiar with Canva, Airbnb, Meta Business Suite, or similar platforms
• Friendly, proactive, and able to work independently
• Available to work in U.S. time zones (especially mornings/evenings)

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Compensation:
• $300/month (full-time remote role)
• Long-term opportunity with room to grow as we grow

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To Apply:
Send us a short message introducing yourself. Tell us:
• What experience you have with social media and guest communication
• Why you’d be a great fit for Space Cowboys
• Any links to accounts you’ve managed or samples of your writing/design
Bonus points if you use a space pun or alien emoji.