Full-Time Marketing & Technical Support Specialist

Job ID: 39326218

Budget: $250 – $750 USD

Job Title: Marketing & Technical Support Specialist
Employment Type: Full-Time (4-Day Working Week)
Location: Remote (CET Time Zone)
Working Hours: Flexible schedule within 10:00–22:00 CET (to be discussed at interview)
Start Date: As soon as available

Overview
We’re looking for an ambitious and multi-skilled Marketing & Technical Support Specialist to join our team. This full-time role blends creative digital marketing, paid advertising, and customer engagement with flexible hours and a supportive, remote-first environment. If you're someone who thrives across content, strategy, and real-time communication—this is your opportunity to shine.

You’ll take ownership of social media, email, and paid campaigns—while being on-call to assist with support chats when needed. We provide full training in our tools and systems including HubSpot, TeamViewer, and others, and use them to deliver top-tier support within the Android ecosystem.

We offer awesome commission opportunities, career growth, and a company culture that invests in top talent. We're not just building a team—we’re building a place where the best people can do their best work. If you're looking to grow with a company that values your creativity, speed, and skill—this is your chance.

Key Responsibilities
1. Digital Marketing (80%)
Social Media & Organic Content

Manage and grow our brand presence across Instagram, LinkedIn, Facebook, Twitter/X, and TikTok

Develop content strategies, write and schedule posts, and maintain daily platform activity

Monitor engagement and lead conversations to build trust and loyalty

Identify trends, analyze results, and adjust content for maximum impact

Email Marketing

Plan and send email campaigns via HubSpot or similar tools

Manage segmentation, automation, and campaign optimization

Analyze performance and iterate for improved engagement

Paid Advertising

Create, manage, and optimize PPC campaigns (Google Ads, Meta Ads, etc.)

Report on campaign ROI and performance against key business metrics

Align paid strategy with product launches, seasonal promotions, and user insights

Strategy & Coordination

Work closely with leadership to shape messaging, branding, and marketing direction

Analyze and report on key marketing KPIs

Help evolve marketing systems, processes, and automation tools

2. Customer Support & Live Chat (20%)
Be on-call and responsive during working hours to assist with live customer chats and support issues

Maintain a 1-minute response time during assigned periods

Use HubSpot and TeamViewer to troubleshoot and guide users (full training provided)

Escalate issues where appropriate and follow up to ensure resolution

Help update internal FAQs, customer messaging, and support workflows

What We're Looking For
Experience in social media, email marketing, PPC, or a similar digital marketing role

Strong English communication and writing skills

Comfortable switching between creative and technical tasks

Detail-oriented with strong organization and time management skills

Proactive, self-motivated, and excited to learn new platforms and systems

Bonus: familiarity with HubSpot, Canva, Google Ads, Meta Ads Manager, TeamViewer

What We Offer
Full-time role with a 4-day working week – because great work doesn't need 5 days

Remote-first culture with flexible working hours between 10:00–22:00 CET

Awesome commission structure based on campaign performance and results

Full training on all tools, platforms, and support systems

Opportunities to expand into higher-level roles as the company grows

A modern, fast-moving company that invests in top talent and rewards great work

A chance to build something meaningful and take ownership from day one

How to Apply
To apply, please send us:

Your CV or LinkedIn profile

Links to any social media accounts, campaigns, or email examples you’ve worked on

A short portfolio or overview of your marketing and content work (freelance, in-house, or personal)

A brief statement explaining:

Why this role excites you

What you bring to the team

Why you're the standout candidate for this opportunity