E-Commerce Management

As a new launch for the E-commerce decision we are in the process to lance a exciting new Brand and all e-commerce based.

We are on the lookout for a freelance Manager to conduct and manage the the e-commerce sight and in that build the business as their own. Reaching for greater potential and future business growth.

Roles and expectations required are as follow

Define and revise order fulfilment policies.
Develop a service recovery system.
Develop and implement a roadmap for the online store.
Develop new service operations.
Drive e-commerce sales performance.
Examine past performance of campaigns to improve marketing effectiveness.
Examine service quality and customer satisfaction.
Examine the new market trends and business opportunities in the global and local landscape.
Generate business questions based on data analysis.
Generate ideas and strategies based on data-driven insights.
Identify potential partnerships.
Implement e-commerce strategic and tactical programmes.
Manage and evaluate the e-commerce operations and processes.
Manage and measure the performance of technology vendor.
Manage customer loyalty programmes.
Manage the implementation of new technologies.
Manage the sales, promotions, marketing and social media campaigns over digital platforms.
Measure order fulfilment and customer satisfaction performance.
Monitor and evaluate data analytics tools.
Promote service innovation.