Assistant Manager (Account - Operations)

Job Responsibility -
1. Learn our software (AI-based skill growth platform) & its implementation process in Engg.
colleges
2. Provide technical and functional support to students through multiple channels of mail, social
media, messengers, and unique campaigns
3. Ensure students use our software to improve their levels/skills through Gamified modules and
achieve higher levels within the given timeline
4. Create reports and share them with college stakeholders during monthly review meetings
5. Train faculties and students on how to use the software through monthly orientation and
handholding sessions
6. Resolve queries raised by students and faculties in discussion forums, chats, emails, calls and
social media platform.Running campaigns & brand promotions on Campuses
7. Running surveys and campaigns to capture student feedback of platform and learning
requirements of users, share regular feedback with the core team on the platform, process, and content
8. Designing cool graphics, writing content and videos for campus users
9. Building team of student coordinators, ambassadors & volunteers for effective user
engagement and skill growth.