Social Media Manager for Service Platform

Job ID: 40412310

Budget: ₹1,500 – ₹12,500 INR

I run an online platform that connects customers with trusted domestic service providers and I’d like a professional to take full charge of our Facebook and Instagram presence. Your mission is to keep both feeds active, on-brand, and engaging so homeowners instantly recognise the value of booking cleaners, handymen, and other household pros through us.

Here’s what I need:
• A monthly content plan for Facebook and Instagram, blending images, short videos, and concise text posts that highlight service benefits, promotions, tips, and customer stories.
• End-to-end content creation—sourcing or shooting photos and footage, writing captions with our tone of voice, and adding relevant hashtags.
• Scheduling and publishing at optimal times (you’re welcome to use tools like Buffer, Hootsuite, or Meta Business Suite).
• Community management: respond to comments, DMs, and basic inquiries within 24 hours, flagging anything that needs my direct input.
• Light performance tracking: a simple report each month summarising reach, engagement, follower growth, and suggested tweaks.

Acceptance criteria: the calendar is approved before posts go live, at least four posts per week per platform, visuals are rights-cleared, and engagement metrics are delivered on the agreed date.

If you’ve grown service-based brands on Facebook and Instagram before and can show examples, I’d love to work with you.