Proactive Personal Virtual Assistant Needed

Job ID: 40142483

Budget: $2 – $8 USD

We are looking for a highly organized, proactive, and dependable Personal Virtual Assistant to support daily business and personal operations. This role includes managing communications, social media, e-commerce monitoring, billing tracking, lead generation, and appointment booking. The ideal candidate has excellent English communication skills, is confident making calls, and is experienced with GoHighLevel and basic graphic design.

Key Responsibilities

Email & Communication Management
• Manage and organize email inbox daily
• Respond to routine inquiries with professionalism
• Flag urgent messages and follow up as needed
• Make personal and business phone calls on behalf of the owner when required
• Communicate clearly and confidently in fluent English

Billing & Admin Management
• Maintain and manage billing sheets for auto-billing items
• Track payments, due dates, and failed transactions
• Report billing issues or discrepancies promptly
• Keep records accurate and up to date

Social Media Management
• Manage assigned social media accounts
• Schedule and publish posts
• Respond to comments and direct messages
• Monitor engagement and account activity
• Create simple graphics and visuals as needed
• Provide daily social media performance updates

E-commerce Store Monitoring
• Monitor online stores for new orders, issues, or alerts
• Track inventory levels and notify of low stock
• Identify and report order or customer issues
• Provide daily summaries of store performance

Appointments & Scheduling
• Book and manage appointments and meetings
• Coordinate schedules and send confirmations/reminders
• Ensure calendar accuracy

Lead Generation
• Research and find potential leads based on provided criteria
• Organize lead data in CRM or spreadsheets
• Assist with outreach and follow-ups when needed

CRM & Tools
• Manage and update records in GoHighLevel
• Track leads, conversations, and appointment status
• Assist with automation monitoring and reporting

Daily Reporting
• Submit a detailed daily report including:
• Email and call activity
• Billing updates
• Social media actions
• E-commerce monitoring summary
• Appointments booked
• Leads found
• Any urgent issues or recommendations

Required Skills & Qualifications
• Proven experience as a Virtual Assistant or similar role
• Excellent spoken and written English (required)
• Comfortable making phone calls
• Strong experience with GoHighLevel
• Basic to intermediate graphic design skills (Canva or similar)
• Familiarity with major social media platforms
• Understanding of e-commerce platforms (Shopify, WooCommerce, etc.)
• Strong organizational and time-management skills
• High attention to detail and reliability
• Ability to work independently and follow instructions

Preferred Qualifications
• Experience managing billing or subscription-based businesses
• Experience with lead generation and CRM management
• Experience creating marketing or social media graphics

Work Details
• Remote / Work from home
• Daily reporting required
• Flexible hours (to be discussed)