Australian Cleaning Reputation Overhaul
Budget: $30 – $250 AUD
I own a growing cleaning company in Australia and the digital conversation around us needs a reset. I’m seeing inconsistent ratings across Google My Business, Facebook and Yelp, a handful of lukewarm customer surveys on our website, and a negative Google article that ranks on page one. My priorities are clear: boost genuine positive reviews, minimise or push down that negative content, and present a stronger, cleaner brand image everywhere a prospect might look.
Here’s what I need from you:
• A full audit of our online reviews, social channels and any indexed articles mentioning the brand.
• A removal or suppression plan for the single negative article now sitting in Google results.
• A proactive strategy to encourage satisfied clients to leave public feedback—think email or SMS follow-ups, QR codes on invoices, short in-app surveys.
• Professionally crafted, on-brand responses to both positive and critical reviews that show we listen and act.
• A three-month content and engagement calendar for Google My Business, Facebook and Yelp to lift our average rating and keep fresh activity flowing.
• Clear metrics to track progress—review volume, sentiment shift, search result movement—and a fortnightly report so I can see the climb.
If you’ve successfully managed reputation turnarounds, especially in service industries, let’s talk. I’m ready to move quickly once I know your game plan and timeline.
Here’s what I need from you:
• A full audit of our online reviews, social channels and any indexed articles mentioning the brand.
• A removal or suppression plan for the single negative article now sitting in Google results.
• A proactive strategy to encourage satisfied clients to leave public feedback—think email or SMS follow-ups, QR codes on invoices, short in-app surveys.
• Professionally crafted, on-brand responses to both positive and critical reviews that show we listen and act.
• A three-month content and engagement calendar for Google My Business, Facebook and Yelp to lift our average rating and keep fresh activity flowing.
• Clear metrics to track progress—review volume, sentiment shift, search result movement—and a fortnightly report so I can see the climb.
If you’ve successfully managed reputation turnarounds, especially in service industries, let’s talk. I’m ready to move quickly once I know your game plan and timeline.