Six Sigma Analysis for CSAT Improvement
Budget: €8 – €30 EUR
I'm seeking a Six Sigma expert to analyze my detailed reports on Customer Satisfaction (CSAT) FCR Aptitude and Language skills from our call center. The primary goal of this project is to identify the root causes if the KPIs are out of target .
Key requirements for this project include:
- Expertise in Six Sigma methodologies and excel.
- Proficient in data analysis
- Previous experience in customer service metrics analysis
- Excellent problem-solving skills
Your analysis will help us pinpoint the issues affecting our customer satisfaction, allowing us to implement targeted improvements.
Key requirements for this project include:
- Expertise in Six Sigma methodologies and excel.
- Proficient in data analysis
- Previous experience in customer service metrics analysis
- Excellent problem-solving skills
Your analysis will help us pinpoint the issues affecting our customer satisfaction, allowing us to implement targeted improvements.