AI-Integrated Telephony System Engineer

We are looking for an Engineer to design, implement, and support Asterisk-based telephony systems integrated with AI conversational voice solutions. The role focuses on hands-on engineering, system integration, and technical problem-solving.

Key Responsibilities

Design, deploy, and maintain Asterisk PBX environments

Integrate Asterisk with AI conversational voice platforms

Configure and manage SIP trunks, call routing, IVR, and call flows

Troubleshoot call quality, signaling, and system performance issues

Support testing, deployment, and production environments

Work closely with AI, backend, and product teams to deliver voice solutions

Document system architecture and configurations

Required Skills & Experience

Strong experience with Asterisk / VoIP systems

Good understanding of SIP, RTP, call flows, and telephony concepts

Experience integrating APIs or external services

Linux system administration skills

Ability to debug and resolve real-time communication issues

Clear communication and documentation skills

Nice to Have

Experience with Conversational AI / Voice Bots

Knowledge of WebRTC, cloud telephony, or SBCs

Familiarity with Python, Node.js, or similar scripting languages

Experience with call-center or contact-center solutions