Bilingual Intermediate Customer Service Training
Budget: $2 – $8 USD
I'm looking to create a radio program for Chinese-English bilinguals that focuses on Customer Service Representative training.
Key Requirements:
- Intermediate Level: The program should target Chinese-English bilinguals with an intermediate skill level in both languages.
-Handling customers account issue like registration or other error with usage,
-Agent need to handle full-channel, like Phonecall+Chat+Email+Tickets+Attachement
-Acquire product knowledge and complete other tasks assigned by supervisors.
Content Focus:
- Resolving Customer Issues: The curriculum should emphasize effective techniques for resolving customer complaints and issues.
Ideal Skills and Experience:
- Fluency in both Chinese and English
- Experience in customer service
- Proficiency in instructional design would be a plus.
Key Requirements:
- Intermediate Level: The program should target Chinese-English bilinguals with an intermediate skill level in both languages.
-Handling customers account issue like registration or other error with usage,
-Agent need to handle full-channel, like Phonecall+Chat+Email+Tickets+Attachement
-Acquire product knowledge and complete other tasks assigned by supervisors.
Content Focus:
- Resolving Customer Issues: The curriculum should emphasize effective techniques for resolving customer complaints and issues.
Ideal Skills and Experience:
- Fluency in both Chinese and English
- Experience in customer service
- Proficiency in instructional design would be a plus.
Related categories:
Translation
Simplified Chinese Translator
English (US) Translator
Communications