Implement Shopify & Zoho for Skincare Brand
Budget: ₹12,500 – ₹37,500 INR
# Project Title
Complete Shopify + Zoho One Implementation & Business Automation for Skincare Brand (Routinee)
## Project Overview
We are launching **Routinee**, a premium science-backed skincare brand owned by **SAS Fashion and Retail Private Limited** (India). We are looking for an experienced freelancer or agency to implement our complete e-commerce and business operations ecosystem.
The objective is to build a scalable D2C infrastructure using **Shopify** and **Zoho One**, fully integrated with payment gateways, shipping, inventory, CRM, accounting, customer support, marketing, AI, and social media channels.
This is a long-term project with opportunities for ongoing maintenance and future enhancements.
---
# Scope of Work
## Phase 1 – Shopify Store Setup
* Shopify store setup
* Premium theme installation and customization
* Mobile-first responsive design
* Homepage, About Us, Contact Us, FAQ
* Product pages
* Collections
* Search & filtering
* Cart optimization
* Checkout optimization
* Policy pages
* SEO setup
* Speed optimization
* Cookie banner
* WhatsApp integration
* Wishlist
* Product reviews
* Customer accounts
* Gift cards
* Discount codes
* Email subscription
* Abandoned cart recovery
---
## Phase 2 – Zoho One Implementation
Setup and configure:
* Zoho CRM
* Zoho Books
* Zoho Inventory
* Zoho Desk
* Zoho Campaigns
* Zoho Social
* Zoho Analytics
* Zoho Flow
* Zoho Sign
* Zoho Forms
* Zoho Projects
* Zoho WorkDrive
* Zoho SalesIQ
* Zoho Marketing Automation
* Zia AI configuration
* User roles & permissions
* Workflow automation
---
## Phase 3 – Shopify & Zoho Integration
Implement seamless synchronization between Shopify and Zoho.
Required integrations include:
* Customers
* Orders
* Inventory
* Products
* Shipping status
* Returns
* Refunds
* Invoices
* GST
* Payments
* Coupon codes
* Customer segments
* Sales reports
* Analytics dashboards
---
## Phase 4 – Payment Gateway Integration
Configure and test:
* Razorpay
* PayU (optional)
* COD
* UPI
* Credit/Debit Cards
* Net Banking
* Wallets
---
## Phase 5 – Shipping & Fulfilment
Integrate:
* Shiprocket
* Courier partners
* Shipping rules
* Pickup locations
* Tracking notifications
* Return management
* Shipping labels
---
## Phase 6 – Social Media Integration
Integrate with:
* Instagram Shop
* Facebook Shop
* Meta Business Manager
* WhatsApp Business
* Google Merchant Center
* Google Shopping
* YouTube
* Pinterest
* LinkedIn Company Page
* X (Twitter)
---
## Phase 7 – Marketing Automation
Setup:
* Email automation
* Welcome emails
* Abandoned cart flows
* Post-purchase emails
* Review requests
* Customer segmentation
* Loyalty workflows
* Referral workflows
* Birthday automation
* AI-driven customer journeys
---
## Phase 8 – Analytics
Configure dashboards for:
* Sales
* Revenue
* Profitability
* Inventory
* Marketing ROI
* Customer Lifetime Value (LTV)
* Customer Acquisition Cost (CAC)
* Repeat purchase rate
* Conversion rate
* Funnel analysis
---
## Phase 9 – AI & Automation
Implement AI wherever applicable.
Examples:
* AI chatbot
* AI customer support
* AI lead scoring
* AI product recommendations
* AI email automation
* AI CRM insights
* AI reporting
* AI workflow automation
---
## Deliverables
The selected freelancer/agency must provide:
* Fully functional Shopify website
* Fully configured Zoho One ecosystem
* Complete integrations
* Automation workflows
* Testing & QA
* User Acceptance Testing (UAT)
* Documentation
* SOPs
* Admin training
* Video walkthroughs
* 30–60 days post-launch support
---
## Required Skills
* Shopify Expert
* Shopify Plus experience (preferred)
* Zoho One implementation
* Zoho CRM
* Zoho Flow
* Zoho Books
* Zoho Inventory
* API Integration
* Shopify APIs
* Meta Business Suite
* Google Merchant Center
* Razorpay
* Shiprocket
* SEO
* Conversion Rate Optimization
* UX/UI Design
* Automation
* AI integration
---
## Preferred Experience
Please apply only if you have:
* Successfully completed similar Shopify + Zoho One projects.
* Experience with D2C brands.
* Experience in skincare, beauty, cosmetics, FMCG, or wellness brands is preferred.
* Ability to provide references or live websites.
---
## Proposal Requirements
Please include:
1. Portfolio of similar projects.
2. Shopify stores you have built.
3. Zoho One implementations completed.
4. Team size.
5. Estimated timeline.
6. Project cost (fixed price).
7. Ongoing support charges.
8. Technologies and apps you recommend.
9. Details of any AI tools you propose to implement.
10. Why you are the right fit for this project.
---
## Timeline
Target completion:
**6–8 weeks**
---
## Budget
Please submit your best fixed-price proposal with milestone-based payments.
---
## About Us
Routinee is a Indian skincare brand focused on science-backed formulations, clean ingredients, and AI-powered customer experiences. Our goal is to build a scalable, automation-first D2C business with seamless operations across e-commerce, CRM, marketing, fulfilment, and customer support.
Complete Shopify + Zoho One Implementation & Business Automation for Skincare Brand (Routinee)
## Project Overview
We are launching **Routinee**, a premium science-backed skincare brand owned by **SAS Fashion and Retail Private Limited** (India). We are looking for an experienced freelancer or agency to implement our complete e-commerce and business operations ecosystem.
The objective is to build a scalable D2C infrastructure using **Shopify** and **Zoho One**, fully integrated with payment gateways, shipping, inventory, CRM, accounting, customer support, marketing, AI, and social media channels.
This is a long-term project with opportunities for ongoing maintenance and future enhancements.
---
# Scope of Work
## Phase 1 – Shopify Store Setup
* Shopify store setup
* Premium theme installation and customization
* Mobile-first responsive design
* Homepage, About Us, Contact Us, FAQ
* Product pages
* Collections
* Search & filtering
* Cart optimization
* Checkout optimization
* Policy pages
* SEO setup
* Speed optimization
* Cookie banner
* WhatsApp integration
* Wishlist
* Product reviews
* Customer accounts
* Gift cards
* Discount codes
* Email subscription
* Abandoned cart recovery
---
## Phase 2 – Zoho One Implementation
Setup and configure:
* Zoho CRM
* Zoho Books
* Zoho Inventory
* Zoho Desk
* Zoho Campaigns
* Zoho Social
* Zoho Analytics
* Zoho Flow
* Zoho Sign
* Zoho Forms
* Zoho Projects
* Zoho WorkDrive
* Zoho SalesIQ
* Zoho Marketing Automation
* Zia AI configuration
* User roles & permissions
* Workflow automation
---
## Phase 3 – Shopify & Zoho Integration
Implement seamless synchronization between Shopify and Zoho.
Required integrations include:
* Customers
* Orders
* Inventory
* Products
* Shipping status
* Returns
* Refunds
* Invoices
* GST
* Payments
* Coupon codes
* Customer segments
* Sales reports
* Analytics dashboards
---
## Phase 4 – Payment Gateway Integration
Configure and test:
* Razorpay
* PayU (optional)
* COD
* UPI
* Credit/Debit Cards
* Net Banking
* Wallets
---
## Phase 5 – Shipping & Fulfilment
Integrate:
* Shiprocket
* Courier partners
* Shipping rules
* Pickup locations
* Tracking notifications
* Return management
* Shipping labels
---
## Phase 6 – Social Media Integration
Integrate with:
* Instagram Shop
* Facebook Shop
* Meta Business Manager
* WhatsApp Business
* Google Merchant Center
* Google Shopping
* YouTube
* LinkedIn Company Page
* X (Twitter)
---
## Phase 7 – Marketing Automation
Setup:
* Email automation
* Welcome emails
* Abandoned cart flows
* Post-purchase emails
* Review requests
* Customer segmentation
* Loyalty workflows
* Referral workflows
* Birthday automation
* AI-driven customer journeys
---
## Phase 8 – Analytics
Configure dashboards for:
* Sales
* Revenue
* Profitability
* Inventory
* Marketing ROI
* Customer Lifetime Value (LTV)
* Customer Acquisition Cost (CAC)
* Repeat purchase rate
* Conversion rate
* Funnel analysis
---
## Phase 9 – AI & Automation
Implement AI wherever applicable.
Examples:
* AI chatbot
* AI customer support
* AI lead scoring
* AI product recommendations
* AI email automation
* AI CRM insights
* AI reporting
* AI workflow automation
---
## Deliverables
The selected freelancer/agency must provide:
* Fully functional Shopify website
* Fully configured Zoho One ecosystem
* Complete integrations
* Automation workflows
* Testing & QA
* User Acceptance Testing (UAT)
* Documentation
* SOPs
* Admin training
* Video walkthroughs
* 30–60 days post-launch support
---
## Required Skills
* Shopify Expert
* Shopify Plus experience (preferred)
* Zoho One implementation
* Zoho CRM
* Zoho Flow
* Zoho Books
* Zoho Inventory
* API Integration
* Shopify APIs
* Meta Business Suite
* Google Merchant Center
* Razorpay
* Shiprocket
* SEO
* Conversion Rate Optimization
* UX/UI Design
* Automation
* AI integration
---
## Preferred Experience
Please apply only if you have:
* Successfully completed similar Shopify + Zoho One projects.
* Experience with D2C brands.
* Experience in skincare, beauty, cosmetics, FMCG, or wellness brands is preferred.
* Ability to provide references or live websites.
---
## Proposal Requirements
Please include:
1. Portfolio of similar projects.
2. Shopify stores you have built.
3. Zoho One implementations completed.
4. Team size.
5. Estimated timeline.
6. Project cost (fixed price).
7. Ongoing support charges.
8. Technologies and apps you recommend.
9. Details of any AI tools you propose to implement.
10. Why you are the right fit for this project.
---
## Timeline
Target completion:
**6–8 weeks**
---
## Budget
Please submit your best fixed-price proposal with milestone-based payments.
---
## About Us
Routinee is a Indian skincare brand focused on science-backed formulations, clean ingredients, and AI-powered customer experiences. Our goal is to build a scalable, automation-first D2C business with seamless operations across e-commerce, CRM, marketing, fulfilment, and customer support.