Servicenow Solutions Architect Needed in India for 5 months
Budget: $20 – $30 USD
We are seeking a highly motivated professional to join the ServiceNow Centre of Excellence (COE) as one of the key resources in delivering technical, functional, and business process improvements in enterprise-wide Service Management application, which is based on the ServiceNow software suite. In this position as a Solution Architect, the incumbent will work with leadership team to drive definition and standardization of Service Management business processes across our ServiceNow assignments.
Location: India (remote)
Contract Length: 5 months (may get extended)
Note: Open to hiring candidates on a Fulltime as well as Part-time basis.
Technical Skills:
The incumbent should have an overall experience of 10+ years in engineering & development role with 8 years specific to Architecture level and the recent few years specific to ServiceNow software suite, in the below technical areas:
• Strong Knowledge in development and implementation of “as a service” and cloud platforms and products. Experience of Development of Customized SaaS Platforms
• Previous experience implementing and configuring the ServiceNow software suite in one or more of the following modules: Incident Management, Problem Management, Request Management, Change Management, Performance Analytics, Asset Management, Release Management, Asset Management, IT Cost Management
• ServiceNow Administrator-level training and / or equivalent hands-on experience
• In-depth understanding and hands-on application of Service Management business processes. ITIL knowledge is a plus.
• Good understanding of the ServiceNow Data Model High-level understanding of the ServiceNow integration (with other systems / applications) architecture, in particular API’s
• Capable of managing own workload as well as planning / directing the activities of others. Includes work planning, creation of status reports, managing project financials, etc.
• Experience working with a diverse functional and technical team on multiple concurrent streams / tracks of work.
• Ability to review / interpret / refine requests from the business community and translate them into functional and technical requirements which can be estimated for complexity and then queued for implementation.
• Has experience functioning as a Solution Architect role in multiple ServiceNow implementations
• Ability to build & present solutions & proposals to global clients, especially C- Level Executives.
• Possess a unique blend of business and technical savvy; a big-picture vision, and the drive to make that vision a reality.
The above description is a general statement of required major duties and responsibilities performed on a regular and continuous basis. It does not exclude other duties as assigned.
Qualification:
• A Masters or bachelor’s degree in engineering with specialization in Computer Science /Information Technology/ Electronics & Communication is essential for this role.
• ServiceNow Certified professional
• Application Development & IP creation work experience a strong plus
• Must have working experience in two or more of the below mention modules specific to ServiceNow:
o ITSM
o ITOM
o CMDB
o Discovery
o Service Mapping
o Orchestration
o Asset Management
o CSM
o Governance, Risk & Compliance (GRC)
o Security Operations
o ITBM
o HR Case Management
• The following skills are highly desired, but not required:
o Certified Scrum Master
o Certified System Administrator
o Certified Application Developer
o ServiceNow Certified Implementation Specialist
• PMP Certification (preferred)
• Product management & IP creation work experience a strong plus
• The role incumbent need to be proficient in the following skills:
o Demonstrable ability to deliver projects on time within budget
o Excellent communication skills both verbal and written
o Excellent Client Interface Skills
o Influencing skills ¾ the ability to convince customers during discussions related to functionalities and technical specifications
o Assertiveness, Leadership & Team Building skills
o Strong problem solving and prioritizing abilities
o Ability to work in a multicultural environment.
Location: India (remote)
Contract Length: 5 months (may get extended)
Note: Open to hiring candidates on a Fulltime as well as Part-time basis.
Technical Skills:
The incumbent should have an overall experience of 10+ years in engineering & development role with 8 years specific to Architecture level and the recent few years specific to ServiceNow software suite, in the below technical areas:
• Strong Knowledge in development and implementation of “as a service” and cloud platforms and products. Experience of Development of Customized SaaS Platforms
• Previous experience implementing and configuring the ServiceNow software suite in one or more of the following modules: Incident Management, Problem Management, Request Management, Change Management, Performance Analytics, Asset Management, Release Management, Asset Management, IT Cost Management
• ServiceNow Administrator-level training and / or equivalent hands-on experience
• In-depth understanding and hands-on application of Service Management business processes. ITIL knowledge is a plus.
• Good understanding of the ServiceNow Data Model High-level understanding of the ServiceNow integration (with other systems / applications) architecture, in particular API’s
• Capable of managing own workload as well as planning / directing the activities of others. Includes work planning, creation of status reports, managing project financials, etc.
• Experience working with a diverse functional and technical team on multiple concurrent streams / tracks of work.
• Ability to review / interpret / refine requests from the business community and translate them into functional and technical requirements which can be estimated for complexity and then queued for implementation.
• Has experience functioning as a Solution Architect role in multiple ServiceNow implementations
• Ability to build & present solutions & proposals to global clients, especially C- Level Executives.
• Possess a unique blend of business and technical savvy; a big-picture vision, and the drive to make that vision a reality.
The above description is a general statement of required major duties and responsibilities performed on a regular and continuous basis. It does not exclude other duties as assigned.
Qualification:
• A Masters or bachelor’s degree in engineering with specialization in Computer Science /Information Technology/ Electronics & Communication is essential for this role.
• ServiceNow Certified professional
• Application Development & IP creation work experience a strong plus
• Must have working experience in two or more of the below mention modules specific to ServiceNow:
o ITSM
o ITOM
o CMDB
o Discovery
o Service Mapping
o Orchestration
o Asset Management
o CSM
o Governance, Risk & Compliance (GRC)
o Security Operations
o ITBM
o HR Case Management
• The following skills are highly desired, but not required:
o Certified Scrum Master
o Certified System Administrator
o Certified Application Developer
o ServiceNow Certified Implementation Specialist
• PMP Certification (preferred)
• Product management & IP creation work experience a strong plus
• The role incumbent need to be proficient in the following skills:
o Demonstrable ability to deliver projects on time within budget
o Excellent communication skills both verbal and written
o Excellent Client Interface Skills
o Influencing skills ¾ the ability to convince customers during discussions related to functionalities and technical specifications
o Assertiveness, Leadership & Team Building skills
o Strong problem solving and prioritizing abilities
o Ability to work in a multicultural environment.