Efficient Telegram-Snow Bot
Budget: €30 – €250 EUR
I'm looking to have a Telegram bot developed that seamlessly integrates with ServiceNow to facilitate ticket status inquiries and send incident notifications.
Needed Functionalities:
- Inquire about the status of tickets
- Receive notifications of incidents with priority (Silver or Gold) when they are opened.
Key Features:
- Filter based on priority level and ticket type
- Update users about comments added and status changes of incidents
Preferred Messaging Format:
- Simple, clear text messages
Skills and Experience Required:
- Proven experience creating Telegram bots
- Familiarity with ServiceNow's APIs
- Strong grasp of bot-user interaction principles
- Ability to program responsive, error-free text-based communication
Ultimately, I need a developer who can deliver a user-friendly bot that streamlines communication processes between our Team and ServiceNow system. If you have a portfolio demonstrating similar work, please share it when you bid.
Needed Functionalities:
- Inquire about the status of tickets
- Receive notifications of incidents with priority (Silver or Gold) when they are opened.
Key Features:
- Filter based on priority level and ticket type
- Update users about comments added and status changes of incidents
Preferred Messaging Format:
- Simple, clear text messages
Skills and Experience Required:
- Proven experience creating Telegram bots
- Familiarity with ServiceNow's APIs
- Strong grasp of bot-user interaction principles
- Ability to program responsive, error-free text-based communication
Ultimately, I need a developer who can deliver a user-friendly bot that streamlines communication processes between our Team and ServiceNow system. If you have a portfolio demonstrating similar work, please share it when you bid.