Sentiment Analysis and CRM Integration

Sentiment Analysis System:
1. Data Collection (connect to 2 Facebook, 2 Instagram, 2 fb Groups accounts, etc.)
- Collect posts, comments, messages, or public data, phone, email, profike pic ++ . You will know AI systems for this task.

2. AI Sentiment Analysis
- Run collected data through a sentiment analysis engine (could be a Python script, cloud AI service, or existing sentiment API).

3. Brevo CRM Integration
- Once you have processed sentiment data and used ai agent to clean it up, and structure, you will uploaded to Brevo CRM for campaigns or dashboards and store the data in suitable environment to be mined and queried.

4. Displaying Data on Website / Dashboard
- Take processed sentiment results and show them on the website or agent dashboard, done by website developers.

So, 3 parties are involved, 1st is an AI developer to connect all sites and collect sentiment, 2nd is our Brevo person, 3rd is the website developers.

Continuously collecting data/ frequency to be discussed.

Collect data back as far as possible.

Once sentiment data is extracted data needs to be de duplicated,,cleaned up and re structured by ai agent or process.