End-to-End QA for WhatsApp SaaS

Job ID: 39982178

Budget: ₹600 – ₹1,500 INR

I’ve finished building a SaaS-based WhatsApp marketing platform and now need a thorough quality check across every user tier—Admin, User and Agent. The WhatsApp connection is already live; signup, login, contact upload, drag-and-drop campaign builder, plan purchase and payment flows all exist, but I want independent confirmation of what works, what fails and where the edge-cases hide.

Scope
• Run A-to-Z functional tests on each role: from first-time signup and OTP authentication through daily contact management, campaign creation, payment and plan upgrades, right up to inbound / outbound message handling in the agent console and settings inside the admin dashboard.
• Capture every step with screen recordings and supporting screenshots.
• Compile clear documentation that lists each test case, expected vs. actual results, and a defect log prioritised by severity.
• Highlight anything that passes flawlessly as well, so I can show stakeholders a balanced report.

Deliverables
1. Video recordings for all executed scenarios (segmented per role).
2. Screenshot evidence for key states, errors and confirmations.
3. A structured test report in DOCX or Google Doc outlining: test cases, status (pass/fail), reproduction steps, environment details and recommendations.

Acceptance criteria
• All major flows—Signup & Login, Payment & Plans, Contact Management—are tested for Admin, User and Agent roles.
• No uncovered critical path remains.
• Documentation is complete and reproducible; videos play back without missing frames; screenshots are labelled and time-stamped.

Tools are flexible—feel free to use Selenium, Postman, JMeter, or simply manual exploration backed by Loom/Camtasia as long as the evidence is precise and neatly organised. I’m ready to hand over credentials and staging access immediately, and I’m available for quick clarifications while you test.