Ski Lodge Accomodation Bookings Administrator

Job ID: 38503768

Budget: $2 – $8 USD

I'm looking for an experienced accomodation bookings administrator to help me manage reservations and communicate with customers in our small ski lodge in Victoria, Australia. Our lodge has only 4 rooms and approx 13 beds. We are introducing a new online system at the moment to streamline the process. The busiest time of the year is May-September (during ski season), and October-April (off season) is very quiet.

Key Responsibilities:
- Managing accomodation reservations requests in new Online Bookings System during AEST (Australian Eastern)
- Communicating with customers primarily through email and phone calls to take requests and find beds/rooms based upon availability in lodge.

Ideal Skills and Experience:
- Excellent customer service and administration skills
- Experience in managing online bookings for small accomodation or hospitality provider
- Strong communication skills, both verbal and written
Related categories: Administrative Support Secretarial