S/4HANA Service Expert Support
Budget: $8 – $15 USD
I am in the middle of an S/4HANA implementation and now need an expert who can take full ownership of the Service Module. Your focus will be threefold: configuring Service Order Management, Service Contract Management and Service Ticketing exactly to the blueprint we have, producing clear functional specifications for each object you touch, and joining our remote project team for ad-hoc or scheduled support as new gaps appear.
The system landscape is already live for other modules, so you will be plugging directly into a running project. I will give you access to our sandbox and the transport path; you will deliver transports, test evidence and the related FS documents. Collaboration happens through MS Teams and Jira, so please be comfortable sharing your screen for walkthroughs and picking up tickets in the backlog without hand-holding.
Key deliverables
• Fully configured Service Order, Contract and Ticketing scenarios migrated to quality and ready for UAT
• Functional Specification documents that meet SAP Activate standards, including field mappings, user stories and acceptance criteria
• Remote hyper-care support during UAT and the first production sprint (mainly CET evenings, roughly 10–15 hrs/week)
Acceptance criteria
– Unit tests pass in the quality system with zero high-severity defects
– Documentation is complete, peer-reviewed and approved by our Solution Lead
– Knowledge transfer session recorded and handed over to our internal team
If you have deep, hands-on S/4HANA Service expertise and can work independently in remote hours, let’s talk – I am ready to start immediately.
The system landscape is already live for other modules, so you will be plugging directly into a running project. I will give you access to our sandbox and the transport path; you will deliver transports, test evidence and the related FS documents. Collaboration happens through MS Teams and Jira, so please be comfortable sharing your screen for walkthroughs and picking up tickets in the backlog without hand-holding.
Key deliverables
• Fully configured Service Order, Contract and Ticketing scenarios migrated to quality and ready for UAT
• Functional Specification documents that meet SAP Activate standards, including field mappings, user stories and acceptance criteria
• Remote hyper-care support during UAT and the first production sprint (mainly CET evenings, roughly 10–15 hrs/week)
Acceptance criteria
– Unit tests pass in the quality system with zero high-severity defects
– Documentation is complete, peer-reviewed and approved by our Solution Lead
– Knowledge transfer session recorded and handed over to our internal team
If you have deep, hands-on S/4HANA Service expertise and can work independently in remote hours, let’s talk – I am ready to start immediately.