ERP Analyst: SAP CS & SM Consultant

Total of 15 years of professional experience, comprising 8 years in IT with strong expertise in SAP CS and SAP SM
Proven ability to deliver scalable SAP solutions, drive successful data migrations, manage complex incidents, and collaborate closely with cross-functional teams. Recognized for analytical thinking, strong ownership, and consistent SLA-compliant delivery
• Expert knowledge in CS Master Data, Serial Number Management, Customer Master, Material Master, Install Base, Functional Location, Equipment, Work Center, Cost Center, Activity and Activity Pricing, Contracts, and good knowledge in Resource Related Billing.

• SAP CS / SM | Service Order Management | Service Contracts
• Master Data: Equipment, Functional Location, Serial Number, Install Base
• Resource Related Billing | Pricing | DIP Profiles
• CS Enhancements, Z Reports, Workflows, Forms
• Data Migration (S/4 HANA, SM/I2R), Syniti, Panaya
• IDoc Monitoring, CPS Integration, FSM
• Testing: UT, SIT, UAT | Azure DevOps | Solution Manager
• Global Template Implementations | Change Requests
• Incident, Problem & Hypercare Support
• Worked on Lumos projects-rollout across different countries.