An article about the value of integrating Cloud VoIP platform with the SalesForce
Budget: $30 – $250 USD
DLS Internet is coming out with the new release of the DLS Hosted PBX platform. One of the new items in this release is going to be integration with the SalesForce. We are looking for a 600-700 word blog article on the subject if integrating SalesForce with the VoIP phone services - benefits and added capabilities for business that uses salesforce.
Click-to-Dial from SalesForce
Ability to take notes for incoming/outgoing calls
Ability to associate identified incoming calls with accounts, contacts, leads, and opportunities
Ability to create new contacts in salesforce and PBX, accounts, leads, and opportunities from unidentified incoming calls
Display PBX call logs for contacts in salesforce
Access and playback of recorded calls from salesforce call logs
More details about DLS Hosted PBX product at https://www.dls.net/
Click-to-Dial from SalesForce
Ability to take notes for incoming/outgoing calls
Ability to associate identified incoming calls with accounts, contacts, leads, and opportunities
Ability to create new contacts in salesforce and PBX, accounts, leads, and opportunities from unidentified incoming calls
Display PBX call logs for contacts in salesforce
Access and playback of recorded calls from salesforce call logs
More details about DLS Hosted PBX product at https://www.dls.net/