Zoho Desk Configuration for Support Optimization

I'm seeking a Zoho Desk specialist to set up my Zoho Desk account. My primary objective is to streamline and optimize our support operations.

Key requirements:
- Setting up Zoho Desk
- Configuring Automation & Workflows
- No ongoing support and maintenance required, just the initial setup

Ideal skills and experience:
- Proficiency in Zoho Desk
- Experience with configuring Automation & Workflows
- Strong understanding of customer support operations

If you think you can help me achieve my goals, please get in touch with your relevant experience and a brief outline of your approach.