Salesforce Integration with Third-Party Software

I'm seeking a skilled Salesforce Developer to assist with integrating a third-party software into our existing Salesforce setup.

This project involves:
- Reviewing our current Salesforce platform
- Understanding the requirements of the third-party software
- Developing and implementing an integration plan
- Testing the integration to ensure its smooth functioning

Given that I'm already using Salesforce, I need a professional who has proven experience with Salesforce integrations and can provide guidance on best practices. The ideal candidate should also have a good understanding of third-party software integrations and the ability to troubleshoot and resolve any potential issues that may arise.

Below is the requirement:-

Please find below the requirements for the integration :
4 Business Locations :
India
MENA
UK
US
Ability to manage calls in SFDC.
Incoming call -
Based on Region - ring queue
Based on Open Case(associated contact) - ring current owner, if unavailable, ring queue
Log a call (task) with type "Call", Subtype "Incoming" and tag the task with case.
If call is missed, mark the task status as "Not Complete"
Outgoing call -
Ability to click on contact and call.
Log a call (task) with type "Call", Subtype "Outgoing" and tag the task with case.
If call is not picked up, mark the task status as "Not Complete"


Please only apply if you have prior experience in similar projects.