Salesforce to Genesys Integration Expert Needed

Job ID: 39049323

Budget: $10 – $30 AUD

I'm seeking a skilled professional to assist with the integration of Salesforce and Genesys.

Key Tasks:
- Facilitate the interaction of Cases and Accounts from Salesforce with Genesys.
- Map specific attributes from Salesforce to Genesys. These include the AR Code Custom field and the Account ID.
- Primarily, I need help automating case creation within Genesys from Salesforce.

Ideal Skills and Experience:
- Proven experience with Salesforce and Genesys integration.
- Strong understanding of Salesforce objects and attributes.
- Excellent problem-solving skills to ensure smooth case automation.
- Ability to enhance data accuracy through careful mapping and integration.