Salesforce Community Cloud, Service Cloud, and Wordpress tasks

Job ID: 31217076

Budget: $250 – $750 CAD

I have a bunch of issues with Service Cloud, Community Cloud/Wordpress set up.

1. support.sunscapetanning.com not working:

We used desk.com prior to it being converted to Service Cloud, and had support.sunscapetanning.com linked to our support site. That address is currently not working.

The support site is now located at https://sunscape.force.com/support/s/

I need support.sunscapetanning.com forward to the above.

2. Support articles cut off and attachments not showing

https://sunscape.force.com/support/s/article/how-can-i-cancel-my-membership

3. Email bombing - need captcha turned on contact us form. We are getting spammed (4-5k cases a day) by someone on our contact us page at

https://sunscape.force.com/support/s/contactsupport

I need to get captcha turned on...assume that is how to resolve this?

4. Header/Footer are greyed out - need logo at top in white background.

5. I would like to get csat or nps active so clients can provide feedback after a case is closed.

Thank you.
Related categories: WordPress Salesforce.com