Salesforce to Client-Facing Portal Transition

Job ID: 39179457

Budget: $3,000 – $5,000 USD

I'm looking for an expert with Salesforce and portal development experience to transform our Salesforce account into a client-facing portal with some custom items. The primary users of this portal will be our clients. We are a specialist in Trucking Insurance in the US

Key Functionalities:
- Account Management: The portal should allow clients to manage their own accounts, with a user-friendly interface and easy navigation. Notifying us of any removal or vehicle addition.
- Automatic Alerts on certain fields such as driver license expiration.
- Customer Support: The portal should include a customer support feature like an AI Chatbot, allowing clients to address their queries and concerns seamlessly.

Custom Items:
- Custom Dashboards: The portal will need to feature custom dashboards that provide clients with a comprehensive overview of their account status and relevant metrics. Branded to our company
- Custom Reports: The ability to generate and view custom reports will be essential for the portal.

Ideal Candidates:
- Extensive experience with Salesforce and portal development.
- Proven skills in creating user-friendly interfaces for client-facing portals.
- Ability to develop custom dashboards and reports.
- Excellent understanding of customer support integration within a portal.