Looking for Ongoing Salesforce Support

Job ID: 35515466

Budget: $25 – $75 USD

I am the sole IT person at a small company (under 40 employees) that started using Salesforce in 2021. As we continue on our Salesforce journey, I am realizing that having an ongoing Salesforce partner to help me with things like the following would be very helpful:

• Preparing for the Enhanced Domains being deployed in Spring of ‘23
• Helping me identify & update some soon to be unsupported legacy API endpoints I’m evidently using
• Occasional custom development as needed
• Being a resource to point me in the right direction when needed when I am building Flows, Reports, and getting stuck on other administrative/developmental tasks.
• Help integrating Salesforce with other online systems

I'm looking for a company or team of individuals that can provide ongoing Salesforce support. We primarily use Sales Cloud and Marketing Cloud. We do a fair amount of automation with external web services such as QuickBooks, 3CX, Kingsway Soft, our WordPress website, and more. I would be seeking a company that can provide the following:

• Support team that is available during North American (Chicago) business hours (7 am Central Time til 5 pm Central Time Monday through Friday, weekends NOT necessary).
• A primary point of contact assigned to my account who has development skills.
• Hourly rate somewhere between $25/hr and $75/hr.
• Bonus would be if you also have SQL, WordPress, HTML, .Net and JavaScript developers available as resources for our Non-Salesforce web initiatives. This is not a requirement, just a bonus.