Help me solution (not build, for now) a business process in Salesforce
Budget: $10 – $30 USD
Hello, I was hoping if some one can get on a quick call with me to discuss this idea I have. I would like to meet with someone to discuss ASAP because I have to present this Tuesday December 14. So i can get on a call anytime. Right now, I am trying to solution this idea to my managers. The managers of my company would like me to present on how this idea would be solved. So hopefully when this project gets approved, I can hire a freelancer to actually build out the concept. But as of now this is the "solutioning/proposal" phase. Here is the process:
An external system sends text messages to retailers (this part can be discussed too if we could have SF send the texts). The text message asks if they would like to order a new product or not. If they say no, nothing happens. Or they can click a link to order which takes them to a Salesforce hosted site. The site/app shows 2-3 new products that we have created. Two things can they happen. 1. The site asks the retailer if they would like to order all the products or select which ones they want. They choose and it processes the order and shows a message that their order is received. OR 2. They can click the "No thanks" button to which it takes to a new page that asks them to select the reason for not ordering now.
So what SF should I use to build this? I have heard of Commerce Cloud, Experience Builder, Order Management system. Should I also integrate like getfeedback for the survey part (when they choose the reason for not ordering). A walk through and discussion would be greatly appreciated and I can share the idea in more detail. If this gets approved by management, it can turn into a big project. Thanks
An external system sends text messages to retailers (this part can be discussed too if we could have SF send the texts). The text message asks if they would like to order a new product or not. If they say no, nothing happens. Or they can click a link to order which takes them to a Salesforce hosted site. The site/app shows 2-3 new products that we have created. Two things can they happen. 1. The site asks the retailer if they would like to order all the products or select which ones they want. They choose and it processes the order and shows a message that their order is received. OR 2. They can click the "No thanks" button to which it takes to a new page that asks them to select the reason for not ordering now.
So what SF should I use to build this? I have heard of Commerce Cloud, Experience Builder, Order Management system. Should I also integrate like getfeedback for the survey part (when they choose the reason for not ordering). A walk through and discussion would be greatly appreciated and I can share the idea in more detail. If this gets approved by management, it can turn into a big project. Thanks