Customization of a Salesforce Community Plus Site for Technicians
Budget: $25 – $50 CAD
Customization of a Salesforce Community Plus Site for Technicians
Description:
We are looking for a Salesforce professional to customize a Salesforce Community Plus site for our technicians. The goal is to provide a simple, user-friendly platform to assist with onboarding, provide documentation, and communicate schedules.
Project Scope:
• Technician Onboarding Section:
• Step-by-step onboarding process for new technicians.
• Upload and organize tutorial videos (focused on using our Field Service Lightning (FSL) app).
• Documentation Hub:
• Easy access to guides, company policies, and other internal documents.
• Employee Schedule Page:
• A dedicated area where employees can view their schedules.
Important Notes:
• We have been using Field Service Lightning (FSL) Mobile since 2020, but we haven’t utilized the Communities homepage.
• The project is intended to be simple and straightforward.
• We are looking for someone who has previous experience with similar Community Plus or FSL projects.
Ideal Candidate:
• Proven experience with Salesforce Community Plus and Field Service Lightning.
• Ability to create an intuitive and clean user interface.
• Good communication and ability to suggest best practices.
Timeline:
• Looking to get started as soon as possible.
If you’ve worked on similar projects, please share examples of your work or describe how you would approach this.
Description:
We are looking for a Salesforce professional to customize a Salesforce Community Plus site for our technicians. The goal is to provide a simple, user-friendly platform to assist with onboarding, provide documentation, and communicate schedules.
Project Scope:
• Technician Onboarding Section:
• Step-by-step onboarding process for new technicians.
• Upload and organize tutorial videos (focused on using our Field Service Lightning (FSL) app).
• Documentation Hub:
• Easy access to guides, company policies, and other internal documents.
• Employee Schedule Page:
• A dedicated area where employees can view their schedules.
Important Notes:
• We have been using Field Service Lightning (FSL) Mobile since 2020, but we haven’t utilized the Communities homepage.
• The project is intended to be simple and straightforward.
• We are looking for someone who has previous experience with similar Community Plus or FSL projects.
Ideal Candidate:
• Proven experience with Salesforce Community Plus and Field Service Lightning.
• Ability to create an intuitive and clean user interface.
• Good communication and ability to suggest best practices.
Timeline:
• Looking to get started as soon as possible.
If you’ve worked on similar projects, please share examples of your work or describe how you would approach this.