System Research: UI, Functionality, Costs, Integrations
Budget: $30 – $250 USD
I'm looking for a seasoned Project Designer with a strong understanding of options to conduct an intensive research.
Expertise working on softwares, call center, robocaller and conversational AI outbound calls for call center. The ideal candidate should have a proven track record in creating, managing or implementing cloud-based robo calling systems and also conversational AI calls that is good with asian language, especially Bahasa Indonesia.
the subject of the research must have :
telephony (SIP/VOIP)
a working AI model or open to integrations with AI
Basic Telco Services features such as, Campaign Calls, scheduler, call recorder)
Wide system integration capability
Macro/logic/script editing(for robo caller,pre recorder or AI generated TTS)
white label ready or not.
KPI analysis
The Goal of this research is to figure which or what is the best system/platform/Integration to use
that gives the right combination so it result in cost effective, work effiency, best call per minute or per second tariff etc etc,
feel free to do your own custom setup or integrations, for example :
aws connect + github + retools (example setup)
google cloud + dialogflow + etc etc (example setup)
Twilio + this + that.
you will have to compare at least 5 subject or combinations
list all the pros and cons
list details of the expenses (implementing cost, monthly cost,etc etc)
Responsibilities:
do research to find the best integration system in terms of cost and services
Skills required:
- project building or project manager experiences
- wide knowledge of APIs
- experienced in integrating, implementing or managing projects or research.
how its gonna be delivered and cl as finished is if only:
- research docs will be delivered as a EXCEL or Powerpoint, it can be column/tables or presentation
- research margin of error doesn't exceed 20%
- i dont need need data to be pretty and fancy, as long as its not confusing and accurate
Expertise working on softwares, call center, robocaller and conversational AI outbound calls for call center. The ideal candidate should have a proven track record in creating, managing or implementing cloud-based robo calling systems and also conversational AI calls that is good with asian language, especially Bahasa Indonesia.
the subject of the research must have :
telephony (SIP/VOIP)
a working AI model or open to integrations with AI
Basic Telco Services features such as, Campaign Calls, scheduler, call recorder)
Wide system integration capability
Macro/logic/script editing(for robo caller,pre recorder or AI generated TTS)
white label ready or not.
KPI analysis
The Goal of this research is to figure which or what is the best system/platform/Integration to use
that gives the right combination so it result in cost effective, work effiency, best call per minute or per second tariff etc etc,
feel free to do your own custom setup or integrations, for example :
aws connect + github + retools (example setup)
google cloud + dialogflow + etc etc (example setup)
Twilio + this + that.
you will have to compare at least 5 subject or combinations
list all the pros and cons
list details of the expenses (implementing cost, monthly cost,etc etc)
Responsibilities:
do research to find the best integration system in terms of cost and services
Skills required:
- project building or project manager experiences
- wide knowledge of APIs
- experienced in integrating, implementing or managing projects or research.
how its gonna be delivered and cl as finished is if only:
- research docs will be delivered as a EXCEL or Powerpoint, it can be column/tables or presentation
- research margin of error doesn't exceed 20%
- i dont need need data to be pretty and fancy, as long as its not confusing and accurate
Related categories:
Excel
Testing / QA
Financial Research
Business Analysis
Salesforce App Development