Virtual Assistant for Cleaning Company

Job ID: 34158118

Budget: $2 – $8 USD

Hello,

Hope this message finds you in good spirits. First, hope you and your family are fairing well given this global pandemic we are in the midst of. Second, we are a cleaning company that is looking for a professional to assist with our needs on a on-going basis. Please see below for a few of the requirements

Duties:
* Receive inbound calls including but not limited to:
* Prospective cleaners
* Booking for cleaning
* Reschedule cleaning
* Customer service concerns
* Cleaner concerns
* Make outbound calls including but not limited to:
* Using booking platform to attain new clients
* Prospecting for new clients, and cleaners
* Customer service concerns
* Manage email including but not limited to:
* Prospective cleansers
* Booking for cleaning via website, active marketing/advertising campaign, or booking platform
* Reschedule cleaning
* Customer service concerns
* Oversee the organization’s recruitment, interview, selection, and hiring processes
* Plan and coordinate an organization’s workforce to best use contractors’ talents
* Coordinate and supervise the work of specialists and support staff
* Prospect and qualify new sales leads using different platforms such as (Bark, etc)
* Schedule meetings and presentations with prospects
* Track all sales activities in company CRM system and keep current by updating account information regularly
* Communicate customer and prospect product pain points to appropriate departments
* Maintain a well-developed pipeline of prospects
* Develop strong, ongoing relationships with prospects and customers
* Meet and/or exceed quotas

- Create weekly content to be shared across different social media platforms
- Manage and curate various social media platforms (Google business, Facebook, IG, tik tok, twitter)
- Create different marketing and advertising campaigns to assist us establish our brand
- Establish a bi-weekly newsletter with different tips on house hold cleaning
- Create/Maintain/Adjust posting schedule for social media platform