Sales and Customer Relations Representative (Night Shift) -- 2
Budget: $600 – $1,400 USD
Salary: $600 - $1400 USD, base + commissions
Remote Job
Full-time. Work experience more than 2 years.
English — advanced, Russian — fluent
Job description
A New York-based online tutoring company, BetterWay Tutors, specializing in math and English tutoring for Russian-speaking American families, is seeking a dedicated and results-driven sales and customer relationship representative to join our team. Our clients are primarily recent arrivals to the U.S. who need academic support for their children. This is a fully remote role with high earning potential for a motivated and skilled professional.
Key Responsibilities:
✅ Lead Management & Conversion: Respond immediately to inbound leads and nurture them to ensure a high conversion rate (20−30%). Proactively follow up with leads and provide personalized solutions that align with their child’s academic goals.
✅ Client Relationships & Customer Service: Build and maintain strong relationships with prospects and clients by offering ongoing support and ensuring satisfaction. Manage incoming customer inquiries via SMS, emails, and other platforms to deliver top-notch customer experiences.
✅ Consultative Sales Approach: Understand the unique needs of potential students and recommend tailored tutoring solutions. Provide all necessary information to help families make informed decisions.
✅ Sales & Customer Nurturing Goals: Meet and exceed monthly sales targets while ensuring high customer satisfaction. Consistently follow up with prospects to maintain interest and trust.
✅ Business Knowledge & Growth: Gain a thorough understanding of the U.S. education system and our tutoring services to provide expert advice to families. Continuously learn and improve to ensure we maintain our high standards as both a tutoring service and a trusted educational consultant.
✅ Team Collaboration: Collaborate with the team to enhance processes, share insights, and contribute to a supportive, high-energy work environment.
Requirements:
- Fluency in Russian and English (Ukrainian is a plus).
- Previous sales experience is required. Experience in educational services is highly desirable.
- Strong customer service skills with a passion for building long-term client relationships.
- Ability to work independently and manage multiple tasks effectively in a fully remote environment.
- Comfortable working in Kazakhstan Time time zone (11 PM to 6 AM, aligning with U.S. afternoon/evening hours).
- Proactive and results-oriented mindset with excellent communication and problem-solving skills.
Why Join Us?
- Remote Work with High Earning Potential: Enjoy the flexibility of working remotely while earning competitive commissions.
- Comprehensive Training Provided: Receive training from our team to develop a deep understanding of our services and the U.S. education system.
- Opportunities for Continuous Learning: Learn about the U.S. educational system to enhance your expertise and provide the best solutions for our clients.
- Supportive & Collaborative Team Environment: Work in a high-energy, growth-oriented culture that values your contributions.
- Meaningful & Rewarding Work: Make a real difference by helping families navigate the U.S. education system and supporting their children’s academic success.
- Sell Through Caring: Our approach is consultative, focusing on genuinely understanding and addressing the needs of families while maintaining our high standards.
- Opportunities for Growth: All promotions are made from within, offering dedicated employees the chance to advance and build a long-term career with us.
If you’re a motivated sales and customer relationship professional with a positive attitude, a passion for helping people, and a drive for success, we’d love to hear from you!
Remote Job
Full-time. Work experience more than 2 years.
English — advanced, Russian — fluent
Job description
A New York-based online tutoring company, BetterWay Tutors, specializing in math and English tutoring for Russian-speaking American families, is seeking a dedicated and results-driven sales and customer relationship representative to join our team. Our clients are primarily recent arrivals to the U.S. who need academic support for their children. This is a fully remote role with high earning potential for a motivated and skilled professional.
Key Responsibilities:
✅ Lead Management & Conversion: Respond immediately to inbound leads and nurture them to ensure a high conversion rate (20−30%). Proactively follow up with leads and provide personalized solutions that align with their child’s academic goals.
✅ Client Relationships & Customer Service: Build and maintain strong relationships with prospects and clients by offering ongoing support and ensuring satisfaction. Manage incoming customer inquiries via SMS, emails, and other platforms to deliver top-notch customer experiences.
✅ Consultative Sales Approach: Understand the unique needs of potential students and recommend tailored tutoring solutions. Provide all necessary information to help families make informed decisions.
✅ Sales & Customer Nurturing Goals: Meet and exceed monthly sales targets while ensuring high customer satisfaction. Consistently follow up with prospects to maintain interest and trust.
✅ Business Knowledge & Growth: Gain a thorough understanding of the U.S. education system and our tutoring services to provide expert advice to families. Continuously learn and improve to ensure we maintain our high standards as both a tutoring service and a trusted educational consultant.
✅ Team Collaboration: Collaborate with the team to enhance processes, share insights, and contribute to a supportive, high-energy work environment.
Requirements:
- Fluency in Russian and English (Ukrainian is a plus).
- Previous sales experience is required. Experience in educational services is highly desirable.
- Strong customer service skills with a passion for building long-term client relationships.
- Ability to work independently and manage multiple tasks effectively in a fully remote environment.
- Comfortable working in Kazakhstan Time time zone (11 PM to 6 AM, aligning with U.S. afternoon/evening hours).
- Proactive and results-oriented mindset with excellent communication and problem-solving skills.
Why Join Us?
- Remote Work with High Earning Potential: Enjoy the flexibility of working remotely while earning competitive commissions.
- Comprehensive Training Provided: Receive training from our team to develop a deep understanding of our services and the U.S. education system.
- Opportunities for Continuous Learning: Learn about the U.S. educational system to enhance your expertise and provide the best solutions for our clients.
- Supportive & Collaborative Team Environment: Work in a high-energy, growth-oriented culture that values your contributions.
- Meaningful & Rewarding Work: Make a real difference by helping families navigate the U.S. education system and supporting their children’s academic success.
- Sell Through Caring: Our approach is consultative, focusing on genuinely understanding and addressing the needs of families while maintaining our high standards.
- Opportunities for Growth: All promotions are made from within, offering dedicated employees the chance to advance and build a long-term career with us.
If you’re a motivated sales and customer relationship professional with a positive attitude, a passion for helping people, and a drive for success, we’d love to hear from you!