Full Time - Customer Service & Appointment Setter (Work from home)
Budget: $2 – $8 AUD
Full Time - Customer Service & Appointment Setter (Work from home)
Working Hours: ((Please verify your local time and ensure you are satisfied with it.))
• Monday to Friday, 8:00 AM – 5:30 PM Melbourne Time, Australia.
• Potential Saturday: 9:00 AM – 1:00 PM.
Requirements:
- Preferably with prior experience in call centers, customer service, appointment setting, or sales for US/UK/AUS company.
- Fluent in English.
- Efficient and capable of multitasking.
- Strong customer service skills with attention to detail.
- Proficient in Excel, Word, and CRM/ERP systems.
Tasks & responsibilities
- Inbound and outbound customer calls for service bookings and enquiries (NO COLD CALLING)
- Assist with online enquiries and e-mails for service, sales and billing.
- Complete all administration work as required when dealing with customer bookings and enquiries
- Maintain the customer enquiries database and outstanding actions required.
Working Hours: ((Please verify your local time and ensure you are satisfied with it.))
• Monday to Friday, 8:00 AM – 5:30 PM Melbourne Time, Australia.
• Potential Saturday: 9:00 AM – 1:00 PM.
Requirements:
- Preferably with prior experience in call centers, customer service, appointment setting, or sales for US/UK/AUS company.
- Fluent in English.
- Efficient and capable of multitasking.
- Strong customer service skills with attention to detail.
- Proficient in Excel, Word, and CRM/ERP systems.
Tasks & responsibilities
- Inbound and outbound customer calls for service bookings and enquiries (NO COLD CALLING)
- Assist with online enquiries and e-mails for service, sales and billing.
- Complete all administration work as required when dealing with customer bookings and enquiries
- Maintain the customer enquiries database and outstanding actions required.