Conversion-Focused DM Setter and Inbound Lead Manager for Pediatric Sleep Consulting Business
Budget: $2 – $30 USD
HI! I run a pediatric sleep consulting business and am looking for a conversion-focused DM Setter and lead manager to help turn interested leads into booked discovery calls and, when appropriate, closed sales.
This is not a general social media manager role and not just a content posting role. I need someone who understands how to handle inbound leads in a high-trust, emotionally sensitive niche, where parents often need reassurance, clarity, and confidence before booking support.
My business serves families who are struggling with baby and toddler sleep. Many leads come in interested, overwhelmed, and unsure (and doubtful) whether hiring a sleep consultant will actually help. I need someone who can step into conversations, qualify leads well, follow up consistently, and help move the right people toward booking a call with me or towards booking a sleep plan package. If you also have experience with closing high-ticket service sales through DMs or follow-up, that is a major plus.
I am looking for someone who can take real ownership of lead flow as a busy person who needs a reliable person managing this without constant oversight.
When a lead reaches out, the most common first question is about pricing. From there, some nurturing is needed to move them from cold to warm before sending a discovery call link. The current challenge is drop-off after the scheduling link is sent and after discovery calls, solving this will be a key part of your role.
What this role includes:
- Responding to inbound DMs, inquiries, and warm leads quickly (including leads that comes in via email)
- Qualifying leads instead of just chatting
- Moving the right people toward booking a discovery call with me
- Following up with leads who ghost, hesitate, or say they need to think about it
- Keeping a clean and accurate lead tracker with consistent updates
- Tracking leads from first contact to booked call to sale
- Flagging hot leads and important patterns
- Helping improve the lead handling and conversion process over time
- Potentially helping close sales directly, depending on experience
- Social media posting would be great, but not a priority!
I am not looking for someone who only answers messages, or who needs constant monitoring.
You may be a fit if you:
- Have experience with DM setting, inbound lead management, or sales in a service-based business
- Know how to communicate warmly without sounding pushy or scripted
- Understand how to guide emotionally driven buyers toward decisions
- Are proactive, organized, and reliable
- Can identify the difference between a freebie seeker and a serious buyer
- Are comfortable following a process but also improving it
- Have strong written English and can sound natural in conversation
- Are comfortable working inside DMs, email, and a lead tracker
- Are okay with the time tracking feature on upwork
- Bonus if you have experience in parenting, sleep consulting, coaching, wellness, or other high-trust offers
What success looks like in this role:
- Fast response times
- More qualified conversations
- More booked discovery calls from inbound leads
- Better follow-up consistency
- Higher show-up rates when it comes to phone calls
- Better visibility into where leads are dropping off
- Ideally, more package sales over time
This is for you if:
- This role is focused on conversion
- You care about booked calls, qualified leads, and sales
- Can take initiative, and give thoughts and opinions on how to better improve this process
- You are available on weekdays (weekend availability is a bonus, not required)
- You value taking ownership and accountability
Deliverables: I will start with a short 3 week paid trial so we can see how well we work together before committing long term. The goal is to have at least 2 clients purchasing my higher ticket sleep plan.
Please also include:
- Your hourly rate or preferred compensation structure
- Your availability
- Whether you are comfortable with time tracking
- Whether you have experience booking calls, closing sales, or both
I am looking for someone who wants to become a real asset to the business. If you are proactive, conversion-minded, and strong in direct communication, I’d love to hear from you. Thanks!
This is not a general social media manager role and not just a content posting role. I need someone who understands how to handle inbound leads in a high-trust, emotionally sensitive niche, where parents often need reassurance, clarity, and confidence before booking support.
My business serves families who are struggling with baby and toddler sleep. Many leads come in interested, overwhelmed, and unsure (and doubtful) whether hiring a sleep consultant will actually help. I need someone who can step into conversations, qualify leads well, follow up consistently, and help move the right people toward booking a call with me or towards booking a sleep plan package. If you also have experience with closing high-ticket service sales through DMs or follow-up, that is a major plus.
I am looking for someone who can take real ownership of lead flow as a busy person who needs a reliable person managing this without constant oversight.
When a lead reaches out, the most common first question is about pricing. From there, some nurturing is needed to move them from cold to warm before sending a discovery call link. The current challenge is drop-off after the scheduling link is sent and after discovery calls, solving this will be a key part of your role.
What this role includes:
- Responding to inbound DMs, inquiries, and warm leads quickly (including leads that comes in via email)
- Qualifying leads instead of just chatting
- Moving the right people toward booking a discovery call with me
- Following up with leads who ghost, hesitate, or say they need to think about it
- Keeping a clean and accurate lead tracker with consistent updates
- Tracking leads from first contact to booked call to sale
- Flagging hot leads and important patterns
- Helping improve the lead handling and conversion process over time
- Potentially helping close sales directly, depending on experience
- Social media posting would be great, but not a priority!
I am not looking for someone who only answers messages, or who needs constant monitoring.
You may be a fit if you:
- Have experience with DM setting, inbound lead management, or sales in a service-based business
- Know how to communicate warmly without sounding pushy or scripted
- Understand how to guide emotionally driven buyers toward decisions
- Are proactive, organized, and reliable
- Can identify the difference between a freebie seeker and a serious buyer
- Are comfortable following a process but also improving it
- Have strong written English and can sound natural in conversation
- Are comfortable working inside DMs, email, and a lead tracker
- Are okay with the time tracking feature on upwork
- Bonus if you have experience in parenting, sleep consulting, coaching, wellness, or other high-trust offers
What success looks like in this role:
- Fast response times
- More qualified conversations
- More booked discovery calls from inbound leads
- Better follow-up consistency
- Higher show-up rates when it comes to phone calls
- Better visibility into where leads are dropping off
- Ideally, more package sales over time
This is for you if:
- This role is focused on conversion
- You care about booked calls, qualified leads, and sales
- Can take initiative, and give thoughts and opinions on how to better improve this process
- You are available on weekdays (weekend availability is a bonus, not required)
- You value taking ownership and accountability
Deliverables: I will start with a short 3 week paid trial so we can see how well we work together before committing long term. The goal is to have at least 2 clients purchasing my higher ticket sleep plan.
Please also include:
- Your hourly rate or preferred compensation structure
- Your availability
- Whether you are comfortable with time tracking
- Whether you have experience booking calls, closing sales, or both
I am looking for someone who wants to become a real asset to the business. If you are proactive, conversion-minded, and strong in direct communication, I’d love to hear from you. Thanks!