Call Center Agent
Budget: $2 – $8 CAD
*Looking for experienced costumer service agents located in Jamaica*
Salary 600 JMD / h + bonus if certain metrics are reached.
We are seeking a highly skilled and motivated Customer Service Representative to join our call centre team. As a Customer Service Representative, you will be responsible for handling customer inquiries, resolving complaints, and providing exceptional service to our clients.
The ideal candidate will have excellent communication skills, a friendly and professional demeanor, and the ability to multitask in a fast-paced environment.
Responsibilities:
- Handle incoming calls and emails from customers
-Making outbound calls
- Provide accurate and timely information to customers
- Resolve customer complaints and concerns
- Escalate unresolved issues to the appropriate department
- Provide exceptional customer service at all times
Required Skills:
- Strong verbal and written communication skills
- Excellent problem-solving abilities
- Ability to handle difficult customers with empathy and professionalism
- Attention to detail and ability to multitask
- Proficient in using customer service software and systems
Salary 600 JMD / h + bonus if certain metrics are reached.
We are seeking a highly skilled and motivated Customer Service Representative to join our call centre team. As a Customer Service Representative, you will be responsible for handling customer inquiries, resolving complaints, and providing exceptional service to our clients.
The ideal candidate will have excellent communication skills, a friendly and professional demeanor, and the ability to multitask in a fast-paced environment.
Responsibilities:
- Handle incoming calls and emails from customers
-Making outbound calls
- Provide accurate and timely information to customers
- Resolve customer complaints and concerns
- Escalate unresolved issues to the appropriate department
- Provide exceptional customer service at all times
Required Skills:
- Strong verbal and written communication skills
- Excellent problem-solving abilities
- Ability to handle difficult customers with empathy and professionalism
- Attention to detail and ability to multitask
- Proficient in using customer service software and systems