Business Growth Specialist Needed

Job ID: 40199607

Budget: £10 – £15 GBP

Jones Autofinish is a growing vehicle body repair, paint, and detailing business, working with both private customers and trade partners. As demand increases, we’re looking for an experienced Sales, Marketing & Customer Experience professional to help scale the business, increase trade work, and strengthen our brand locally.

This role is ideal for someone who understands how sales, marketing, and customer service work together to drive real growth in a service-based business.

Key Responsibilities

Develop and implement sales strategies to grow private and trade customers

Proactively build relationships with car dealerships, traders, and fleet customers

Manage and grow our Facebook & Instagram presence

Create engaging content including:

Before & after repairs

Paintwork transformations

Detailing work

Customer testimonials & reviews

Respond to enquiries and convert leads into confirmed bookings

Improve customer experience from first contact through to vehicle collection

Track performance metrics (enquiries, conversions, engagement) and optimise results

Support reputation growth through reviews and repeat business

Ideal Skills & Experience

Proven background in sales, marketing, or business development

Strong experience with Facebook & Instagram marketing

Confident content creator (copy, photos, short-form video)

Excellent customer service and communication skills

Comfortable dealing with both retail customers and trade clients

Ability to analyse performance and adjust strategy accordingly

Self-driven, organised, and commercially aware

What We’re Looking For

A strategic thinker who can spot opportunities and act on them

Someone who can take ownership and grow alongside the business

A hands-on professional who enjoys seeing measurable results