Associate Account Manager

We are seeking a proactive, detail-oriented Associate Account Manager to support an Account Director in the tech industry. This role involves a mix of administrative duties and customer follow-ups, ensuring smooth operations and excellent customer service. The ideal candidate will be highly organized, communicate effectively, and have the flexibility to handle varying tasks with minimal supervision. Responsibilities: • Support the Account Director in day-to-day administrative tasks. • Handle customer follow-ups, ensuring timely responses and resolutions. • Track and manage ongoing projects, updating internal systems as necessary. • Schedule and organize meetings, calls, and other engagements. • Assist with creating and maintaining customer documentation and reports. • Coordinate with team members to ensure seamless project delivery. • Communicate effectively with customers, providing updates and addressing inquiries. Requirements: • Based in the UK and available during UK business hours (7:00 am - 5:30 pm). • Proven experience in an account management, customer service, or administrative role (preferably in tech). • Strong organizational skills and attention to detail. • Excellent communication skills, both written and verbal. • Ability to work independently and manage time efficiently. • Familiarity with project management tools and CRM systems is a plus. Project Duration: Ongoing Application Instructions: Please submit your CV, a brief cover letter explaining your experience in similar

We prefer candidates with mid-level experience. Experience with CRM systems like Salesforce or HubSpot is preferred. Candidates must demonstrate advanced proficiency in project management tools. This role requires high interaction with customers, addressing inquiries and providing frequent updates.