Business development

Job ID: 40211153

Budget: ₹12,500 – ₹37,500 INR

I run a technology company that needs a fresh, customer-centric sales strategy. Right now our growth is steady, but the way we engage prospects and nurture existing accounts feels disjointed. My priority is to tighten every step of the sales motion so each interaction strengthens the relationship and, in turn, lifts revenue.

What I need from you
• Diagnose: Review our current funnel data, call scripts, collateral and CRM workflow to spot gaps that cause churn or poor engagement.
• Design: Craft a holistic sales playbook that maps the full customer journey—from first touch through renewal—showing clear messaging, objection handling and follow-up cadences.
• Implement: Outline practical KPIs, reporting dashboards and a light training plan so my team can adopt the new approach without disruption.

Acceptance criteria
1. A documented playbook in an editable format.
2. A customer journey map with touchpoints and responsible roles.
3. KPI sheet ready to upload into our existing CRM (HubSpot, Salesforce or similar).
4. A concise rollout timeline my team can follow.

If you have a track record of reshaping tech sales teams around customer success, let us see how you would tackle this assignment.