SalonPro SaaS Platform Development
Budget: $30 – $250 USD
# SalonPro SaaS
## Software Requirements Specification (SRS)
### Version
1.0
### Project Type
Multi-Tenant SaaS Platform for Salon Management
### Target Market
* Beauty Salons
* Barbershops
* Spa Centers
* Beauty Clinics
* Wellness Centers
---
# 1. Project Overview
SalonPro is a cloud-based Software as a Service (SaaS) platform designed to help salons manage appointments, customers, employees, services, invoices, and business performance.
The system will support multiple salons under a single SaaS platform with subscription-based pricing.
---
# 2. Objectives
The system aims to:
* Digitize salon operations
* Reduce manual appointment management
* Improve customer experience
* Increase employee productivity
* Provide business insights through reporting
* Generate recurring subscription revenue
---
# 3. User Roles
## 3.1 Super Admin
Responsibilities:
* Manage salons
* Manage subscriptions
* Manage pricing plans
* Platform monitoring
* View system-wide reports
* Activate/Deactivate salons
---
## 3.2 Salon Owner / Manager
Responsibilities:
* Manage employees
* Manage services
* Manage customers
* Manage appointments
* View reports
* Manage invoices
---
## 3.3 Employee
Responsibilities:
* View assigned appointments
* Update appointment status
* Manage customer services
* Track performance
---
## 3.4 Customer
Responsibilities:
* Book appointments
* Reschedule appointments
* Cancel appointments
* View booking history
---
# 4. Functional Requirements
## 4.1 Salon Management
Features:
* Create salon profile
* Upload logo
* Configure working hours
* Manage branches
* Configure business settings
---
## 4.2 Branch Management
Features:
* Add branch
* Edit branch
* Delete branch
* Assign employees to branch
---
## 4.3 Employee Management
Features:
* Add employee
* Edit employee
* Delete employee
* Assign services
* Configure commission percentage
* Manage schedules
---
## 4.4 Service Management
Features:
* Add service
* Edit service
* Delete service
* Set pricing
* Set duration
Example:
| Service | Price | Duration |
| ---------------- | ----- | -------- |
| Haircut | $10 | 30 min |
| Hair Coloring | $40 | 90 min |
| Facial Treatment | $35 | 60 min |
---
## 4.5 Customer Management
Features:
* Add customer
* Edit customer
* Customer history
* Visit tracking
* Customer notes
Customer Information:
* Full Name
* Mobile Number
* Email
* Gender
* Notes
---
## 4.6 Appointment Management
Features:
* Create appointment
* Edit appointment
* Cancel appointment
* Reschedule appointment
* Calendar view
Appointment Status:
* Pending
* Confirmed
* Completed
* Cancelled
* No Show
---
## 4.7 Invoice Management
Features:
* Generate invoices
* Apply discounts
* Multiple payment methods
* Invoice history
Payment Methods:
* Cash
* Card
* Bank Transfer
* Digital Wallet
---
## 4.8 Reporting & Analytics
Dashboard KPIs:
* Daily Revenue
* Monthly Revenue
* Number of Appointments
* New Customers
* Employee Performance
* Top Services
Reports:
* Revenue Report
* Appointment Report
* Employee Commission Report
* Customer Activity Report
---
# 5. Non-Functional Requirements
### Performance
* Support 1,000+ salons
* Support 50,000+ customers
* Response time under 3 seconds
### Security
* Encrypted passwords
* Role-based access control
* Secure API authentication
* Daily backups
### Availability
* 99.9% uptime target
### Scalability
* Multi-tenant architecture
* Cloud deployment ready
---
# 6. Database Design
## salons
* id
* name
* logo
* phone
* email
* address
* status
* created_at
---
## branches
* id
* salon_id
* name
* address
* phone
---
## users
* id
* salon_id
* name
* email
* password
* role
---
## employees
* id
* salon_id
* user_id
* specialization
* commission_percent
---
## customers
* id
* salon_id
* name
* phone
* email
* gender
* notes
---
## services
* id
* salon_id
* name
* description
* price
* duration_minutes
---
## appointments
* id
* salon_id
* customer_id
* employee_id
* appointment_date
* appointment_time
* status
* total_amount
---
## appointment_services
* id
* appointment_id
* service_id
* service_price
---
## invoices
* id
* salon_id
* appointment_id
* total_amount
* discount
* tax
* net_amount
* payment_method
---
## packages
* id
* package_name
* monthly_price
* annual_price
* max_branches
* max_employees
---
## subscriptions
* id
* salon_id
* package_id
* start_date
* end_date
* status
---
# 7. User Interface Screens
### Authentication
* Login
* Forgot Password
* Reset Password
### Dashboard
* Revenue Summary
* Appointment Summary
* Customer Statistics
* Quick Actions
### Appointments
* Calendar View
* Appointment List
* Appointment Details
### Customers
* Customer List
* Customer Profile
* Customer History
### Employees
* Employee List
* Employee Profile
* Commission Setup
### Services
* Service List
* Add/Edit Service
### Invoices
* Invoice List
* Create Invoice
* Payment Tracking
### Reports
* Revenue Reports
* Appointment Reports
* Employee Reports
### Settings
* Salon Settings
* Working Hours
* Subscription Management
---
# 8. Future Enhancements (Phase 2)
* WhatsApp Integration
* SMS Notifications
* Loyalty Program
* Gift Cards
* Mobile Application
* Online Payments
* Marketing Campaigns
---
# 9. Future Enhancements (Phase 3)
* Inventory Management
* Purchase Management
* Expense Tracking
* Accounting Module
* AI-Powered Analytics
* Revenue Forecasting
* Customer Retention Predictions
---
# 10. Recommended Technology Stack
Backend:
* Laravel 12
Frontend:
* React.js
or
* Laravel Livewire
Database:
* MySQL
Mobile App:
* Flutter
Hosting:
* AWS
* DigitalOcean
* Hetzner
API:
* REST API
Authentication:
* JWT / Laravel Sanctum
---
## Software Requirements Specification (SRS)
### Version
1.0
### Project Type
Multi-Tenant SaaS Platform for Salon Management
### Target Market
* Beauty Salons
* Barbershops
* Spa Centers
* Beauty Clinics
* Wellness Centers
---
# 1. Project Overview
SalonPro is a cloud-based Software as a Service (SaaS) platform designed to help salons manage appointments, customers, employees, services, invoices, and business performance.
The system will support multiple salons under a single SaaS platform with subscription-based pricing.
---
# 2. Objectives
The system aims to:
* Digitize salon operations
* Reduce manual appointment management
* Improve customer experience
* Increase employee productivity
* Provide business insights through reporting
* Generate recurring subscription revenue
---
# 3. User Roles
## 3.1 Super Admin
Responsibilities:
* Manage salons
* Manage subscriptions
* Manage pricing plans
* Platform monitoring
* View system-wide reports
* Activate/Deactivate salons
---
## 3.2 Salon Owner / Manager
Responsibilities:
* Manage employees
* Manage services
* Manage customers
* Manage appointments
* View reports
* Manage invoices
---
## 3.3 Employee
Responsibilities:
* View assigned appointments
* Update appointment status
* Manage customer services
* Track performance
---
## 3.4 Customer
Responsibilities:
* Book appointments
* Reschedule appointments
* Cancel appointments
* View booking history
---
# 4. Functional Requirements
## 4.1 Salon Management
Features:
* Create salon profile
* Upload logo
* Configure working hours
* Manage branches
* Configure business settings
---
## 4.2 Branch Management
Features:
* Add branch
* Edit branch
* Delete branch
* Assign employees to branch
---
## 4.3 Employee Management
Features:
* Add employee
* Edit employee
* Delete employee
* Assign services
* Configure commission percentage
* Manage schedules
---
## 4.4 Service Management
Features:
* Add service
* Edit service
* Delete service
* Set pricing
* Set duration
Example:
| Service | Price | Duration |
| ---------------- | ----- | -------- |
| Haircut | $10 | 30 min |
| Hair Coloring | $40 | 90 min |
| Facial Treatment | $35 | 60 min |
---
## 4.5 Customer Management
Features:
* Add customer
* Edit customer
* Customer history
* Visit tracking
* Customer notes
Customer Information:
* Full Name
* Mobile Number
* Gender
* Notes
---
## 4.6 Appointment Management
Features:
* Create appointment
* Edit appointment
* Cancel appointment
* Reschedule appointment
* Calendar view
Appointment Status:
* Pending
* Confirmed
* Completed
* Cancelled
* No Show
---
## 4.7 Invoice Management
Features:
* Generate invoices
* Apply discounts
* Multiple payment methods
* Invoice history
Payment Methods:
* Cash
* Card
* Bank Transfer
* Digital Wallet
---
## 4.8 Reporting & Analytics
Dashboard KPIs:
* Daily Revenue
* Monthly Revenue
* Number of Appointments
* New Customers
* Employee Performance
* Top Services
Reports:
* Revenue Report
* Appointment Report
* Employee Commission Report
* Customer Activity Report
---
# 5. Non-Functional Requirements
### Performance
* Support 1,000+ salons
* Support 50,000+ customers
* Response time under 3 seconds
### Security
* Encrypted passwords
* Role-based access control
* Secure API authentication
* Daily backups
### Availability
* 99.9% uptime target
### Scalability
* Multi-tenant architecture
* Cloud deployment ready
---
# 6. Database Design
## salons
* id
* name
* logo
* phone
* address
* status
* created_at
---
## branches
* id
* salon_id
* name
* address
* phone
---
## users
* id
* salon_id
* name
* password
* role
---
## employees
* id
* salon_id
* user_id
* specialization
* commission_percent
---
## customers
* id
* salon_id
* name
* phone
* gender
* notes
---
## services
* id
* salon_id
* name
* description
* price
* duration_minutes
---
## appointments
* id
* salon_id
* customer_id
* employee_id
* appointment_date
* appointment_time
* status
* total_amount
---
## appointment_services
* id
* appointment_id
* service_id
* service_price
---
## invoices
* id
* salon_id
* appointment_id
* total_amount
* discount
* tax
* net_amount
* payment_method
---
## packages
* id
* package_name
* monthly_price
* annual_price
* max_branches
* max_employees
---
## subscriptions
* id
* salon_id
* package_id
* start_date
* end_date
* status
---
# 7. User Interface Screens
### Authentication
* Login
* Forgot Password
* Reset Password
### Dashboard
* Revenue Summary
* Appointment Summary
* Customer Statistics
* Quick Actions
### Appointments
* Calendar View
* Appointment List
* Appointment Details
### Customers
* Customer List
* Customer Profile
* Customer History
### Employees
* Employee List
* Employee Profile
* Commission Setup
### Services
* Service List
* Add/Edit Service
### Invoices
* Invoice List
* Create Invoice
* Payment Tracking
### Reports
* Revenue Reports
* Appointment Reports
* Employee Reports
### Settings
* Salon Settings
* Working Hours
* Subscription Management
---
# 8. Future Enhancements (Phase 2)
* WhatsApp Integration
* SMS Notifications
* Loyalty Program
* Gift Cards
* Mobile Application
* Online Payments
* Marketing Campaigns
---
# 9. Future Enhancements (Phase 3)
* Inventory Management
* Purchase Management
* Expense Tracking
* Accounting Module
* AI-Powered Analytics
* Revenue Forecasting
* Customer Retention Predictions
---
# 10. Recommended Technology Stack
Backend:
* Laravel 12
Frontend:
* React.js
or
* Laravel Livewire
Database:
* MySQL
Mobile App:
* Flutter
Hosting:
* AWS
* DigitalOcean
* Hetzner
API:
* REST API
Authentication:
* JWT / Laravel Sanctum
---