SaaS Digital Healthcare Platform Development
Budget: ₹800,000 – ₹3,000,000 INR
This project posting is primarily to collect detailed proposals and cost estimates.
Shortlisted freelancers/agencies will be contacted for discussions before final award.
Proposals must reference at least one specific section of the attached SRS to be considered.
Proposal must include:
- Estimated total project cost
- Timeline with major phases/milestones
- Technology stack
- Team structure (roles & experience)
- Relevant Healthcare or SAAS projects
- Assumptions and exclusions
Digital Wellness Platform – Software Requirements Summary
1. Introduction
1.1 Purpose
This document outlines the high-level software requirements for a SaaS-based digital wellness and healthcare platform to be developed by an external vendor via a freelancer platform. It defines scope, core features, integrations, and non-functional expectations for the initial release and future iterations.
1.2 Product Overview
The product is a multi-tenant digital wellness platform enabling users to track health data, follow structured wellness programs, and interact with coaches/clinicians via web and mobile applications, supported by a secure cloud backend.
The platform supports both direct-to-consumer users and organizations (clinics, wellness centers, employers).
1.3 Target Platforms and Users
Platforms
Responsive web application (desktop and mobile browsers)
Cross-platform mobile app (Android & iOS)
User Roles
End users (patients / wellness users)
Coaches / clinicians
Organization administrators
Super administrator
1.4 Assumptions and Constraints
Cloud hosting suitable for health data (HIPAA-aligned / GDPR-aware where applicable)
Modern tech stack (React/React Native or equivalent, Node.js or Python backend)
Agile delivery with Git-based version control and CI/CD practices
2. Overall Description
2.1 Product Perspective
The system is a multi-tenant SaaS platform with isolated organizational spaces and a shared core. It exposes APIs for web and mobile clients and allows future third-party integrations.
2.2 Core Functions
User onboarding and authentication
Health data logging and visualization
Wellness programs, goals, and reminders
Appointment scheduling
Secure messaging and notifications
Administration console and analytics
2.3 User Characteristics
End users: Non-technical, mobile-first
Coaches: Manage multiple users, programs, and sessions
Organization admins: Manage users, content, and configuration
Super admin: Global configuration and monitoring
2.4 Dependencies
Email/SMS providers (e.g., SendGrid, Twilio)
Push notifications (FCM/APNs)
Optional: SSO and health APIs (Google Fit, Apple HealthKit)
3. Scope
3.1 In-Scope (Initial Release)
User registration, login, profiles
Role-based access and tenant management
Health metric logging and charts
Programs, tasks, and goals
Appointment booking and reminders
Secure messaging and notifications
Admin console and basic analytics
3.2 Out-of-Scope
Deep EHR/EMR integrations
Insurance or billing engines
Advanced AI diagnostics
Public developer APIs
4. Functional Requirements (Summary)
User Management & Authentication
Email/phone registration with verification
Optional social/SSO login
Role-based access control
Multi-tenant organization isolation
Profiles & Health Data
User profile and preferences
Manual health metric logging with time-series visualization
Optional third-party health data sync
Programs & Goals
Program creation by admins/coaches
User enrollment and progress tracking
Goals linked to tasks or metrics
Automated reminders
Appointments
Coach availability management
Booking, rescheduling, and notifications
Calendar views for users and coaches
Session tagging and optional notes
Communication
Secure 1:1 messaging (user–coach)
Broadcast messages by admins/coaches
Configurable notifications and preferences
Administration
Organization and user management
Content, metric, and template configuration
Basic branding per organization
Audit logs for key actions
Analytics & Reporting
Dashboards for admins and coaches
CSV/Excel export with access controls
5. Non-Functional Requirements
Security & Privacy
HTTPS/TLS everywhere
Encrypted storage for sensitive data
OWASP Top 10 protections
Privacy-aligned design (HIPAA/GDPR principles)
Performance & Reliability
Scalable, stateless architecture
Backups, monitoring, and alerting
Usability & Maintainability
Mobile-first, intuitive UI
Modular, well-documented codebase
Clear separation of frontend, backend, and infrastructure
6. Technical Expectations (Flexible)
Web: React or equivalent
Mobile: React Native / Expo or similar
Backend: Node.js or Python (REST/GraphQL)
Database: PostgreSQL or equivalent
Auth: OAuth2/OIDC-based authentication
Infrastructure: Cloud hosting, Docker, CI/CD
7. Quality Assurance
Unit and integration tests for core flows
Basic end-to-end testing
Dev, staging, and production environments
8. Delivery & Collaboration
Agile delivery with regular demos
Shared source repository
Full documentation and handover
Vendor must have experience in healthcare, wellness, or SaaS platform
Shortlisted freelancers/agencies will be contacted for discussions before final award.
Proposals must reference at least one specific section of the attached SRS to be considered.
Proposal must include:
- Estimated total project cost
- Timeline with major phases/milestones
- Technology stack
- Team structure (roles & experience)
- Relevant Healthcare or SAAS projects
- Assumptions and exclusions
Digital Wellness Platform – Software Requirements Summary
1. Introduction
1.1 Purpose
This document outlines the high-level software requirements for a SaaS-based digital wellness and healthcare platform to be developed by an external vendor via a freelancer platform. It defines scope, core features, integrations, and non-functional expectations for the initial release and future iterations.
1.2 Product Overview
The product is a multi-tenant digital wellness platform enabling users to track health data, follow structured wellness programs, and interact with coaches/clinicians via web and mobile applications, supported by a secure cloud backend.
The platform supports both direct-to-consumer users and organizations (clinics, wellness centers, employers).
1.3 Target Platforms and Users
Platforms
Responsive web application (desktop and mobile browsers)
Cross-platform mobile app (Android & iOS)
User Roles
End users (patients / wellness users)
Coaches / clinicians
Organization administrators
Super administrator
1.4 Assumptions and Constraints
Cloud hosting suitable for health data (HIPAA-aligned / GDPR-aware where applicable)
Modern tech stack (React/React Native or equivalent, Node.js or Python backend)
Agile delivery with Git-based version control and CI/CD practices
2. Overall Description
2.1 Product Perspective
The system is a multi-tenant SaaS platform with isolated organizational spaces and a shared core. It exposes APIs for web and mobile clients and allows future third-party integrations.
2.2 Core Functions
User onboarding and authentication
Health data logging and visualization
Wellness programs, goals, and reminders
Appointment scheduling
Secure messaging and notifications
Administration console and analytics
2.3 User Characteristics
End users: Non-technical, mobile-first
Coaches: Manage multiple users, programs, and sessions
Organization admins: Manage users, content, and configuration
Super admin: Global configuration and monitoring
2.4 Dependencies
Email/SMS providers (e.g., SendGrid, Twilio)
Push notifications (FCM/APNs)
Optional: SSO and health APIs (Google Fit, Apple HealthKit)
3. Scope
3.1 In-Scope (Initial Release)
User registration, login, profiles
Role-based access and tenant management
Health metric logging and charts
Programs, tasks, and goals
Appointment booking and reminders
Secure messaging and notifications
Admin console and basic analytics
3.2 Out-of-Scope
Deep EHR/EMR integrations
Insurance or billing engines
Advanced AI diagnostics
Public developer APIs
4. Functional Requirements (Summary)
User Management & Authentication
Email/phone registration with verification
Optional social/SSO login
Role-based access control
Multi-tenant organization isolation
Profiles & Health Data
User profile and preferences
Manual health metric logging with time-series visualization
Optional third-party health data sync
Programs & Goals
Program creation by admins/coaches
User enrollment and progress tracking
Goals linked to tasks or metrics
Automated reminders
Appointments
Coach availability management
Booking, rescheduling, and notifications
Calendar views for users and coaches
Session tagging and optional notes
Communication
Secure 1:1 messaging (user–coach)
Broadcast messages by admins/coaches
Configurable notifications and preferences
Administration
Organization and user management
Content, metric, and template configuration
Basic branding per organization
Audit logs for key actions
Analytics & Reporting
Dashboards for admins and coaches
CSV/Excel export with access controls
5. Non-Functional Requirements
Security & Privacy
HTTPS/TLS everywhere
Encrypted storage for sensitive data
OWASP Top 10 protections
Privacy-aligned design (HIPAA/GDPR principles)
Performance & Reliability
Scalable, stateless architecture
Backups, monitoring, and alerting
Usability & Maintainability
Mobile-first, intuitive UI
Modular, well-documented codebase
Clear separation of frontend, backend, and infrastructure
6. Technical Expectations (Flexible)
Web: React or equivalent
Mobile: React Native / Expo or similar
Backend: Node.js or Python (REST/GraphQL)
Database: PostgreSQL or equivalent
Auth: OAuth2/OIDC-based authentication
Infrastructure: Cloud hosting, Docker, CI/CD
7. Quality Assurance
Unit and integration tests for core flows
Basic end-to-end testing
Dev, staging, and production environments
8. Delivery & Collaboration
Agile delivery with regular demos
Shared source repository
Full documentation and handover
Vendor must have experience in healthcare, wellness, or SaaS platform